Director of Facilities

About the role

We need a Director of Facilities to lead the strategy, operations, and optimization of Pattern’s physical workplace environment at our offices. This role ensures our offices are safe, efficient, scalable, and aligned with employee experience goals while supporting rapid company growth. This is a full-time, hybrid role based in Lehi, Utah.

Responsibilities

• Oversee daily facilities operations including maintenance, security, janitorial, and vendor management in partnership with lease management team
• Develop and execute facilities strategy aligned with company growth, including space planning and workplace design
• Manage budgets, capital expenditures, and cost optimization initiatives across facilities
• Lead office expansions, renovations, and build-outs in partnership with internal stakeholders and external vendors
• Ensure compliance with all safety regulations, building codes, and environmental standards
• Partner cross-functionally with IT, People Ops, and leadership to enhance employee workplace experience

Requirements

• International experience in facilities management, workplace operations, or a related field
• Proven experience managing small and large office environments, preferably in a high-growth or tech company
• Proven experience leading the launch of new office spaces or facilities, including site selection support, design, construction coordination, and operational readiness
• Strong knowledge of building systems (HVAC, electrical, plumbing) and vendor management
• Demonstrated ability to evaluate, redesign, and optimize existing facilities to meet evolving business needs, improve employee experience, and drive cost and space efficiency
• Experience managing leases, budgets, contracts, and capital projects
• High EQ and excellent leadership and communication skills with the ability to influence cross-functional stakeholders
• Strong problem-solving mindset with a proactive, data-driven approach to decision making

What high performance looks like

• Facilities operations run smoothly with minimal disruptions and high employee satisfaction
• Projects (build-outs, expansions, upgrades) are delivered on time and within budget
• Strong vendor relationships that drive quality service and cost efficiency
• Continuous improvement in workplace experience, safety, and operational efficiency
• Proactive identification and resolution of facility risks or inefficiencies

Career growth

This role offers significant opportunity to expand both scope and impact as Pattern continues to grow. The Director of Facilities will play a key role in shaping the long-term workplace strategy, with the potential to further scale facilities operations across multiple locations globally. This position provides regular exposure to executive leadership and involvement in strategic decision-making related to real estate, workplace experience, and operational efficiency.

First 30, 60, 90 days

• First 30 Days: Gain a deep understanding of Pattern’s current facilities operations, including existing vendors, budgets, maintenance processes, and any ongoing projects or build-outs. Build relationships with key stakeholders across IT, People, and leadership, while assessing current strengths, gaps, and risks within the facilities function.
• First 60 Days: Identify and implement quick wins that improve operational efficiency, reduce costs, and enhance the employee workplace experience. Evaluate vendor performance, optimize service agreements where needed, and begin introducing more structured processes and reporting to improve visibility and accountability.
• First 90 Days: Establish a clear and forward-looking facilities strategy aligned with Pattern’s growth goals. Define a roadmap for workplace improvements, scalability, and long-term investments, while demonstrating measurable improvements in operations, employee satisfaction, and overall facility performance.

Team

You will work cross-functionally with many different teams in the company (including IT, People Ops, and Finance), and be supervised by Pattern’s VP of Finance. This team is data-driven and results-oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Company culture

• Game Changers: Individuals who look at problems with an open mind, share new ideas, reassess existing plans, and make profitable, productive, and innovative contributions.
• Data Fanatics: Individuals who recognize problems and seek to understand them through data, draw unbiased conclusions, and track the effects of solutions using data.
• Partner Obsessed: Individuals who clearly explain project status, rely on constructive feedback, actively listen to partner expectations, and deliver results that exceed them.
• Team of Doers: Individuals who uplift team members, take initiative, actively contribute to improvements, and hold themselves accountable to the team and partners.

How to stand out as an applicant

• Discuss professional accomplishments with specific data to quantify examples
• Provide insights on how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner-obsessed at Pattern
• Share experience on any side projects related to data and analytics

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match: Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred