DIRECTOR OF EMPLOYMENT SERVICES

Looking for more than just a job? At Supportive Concepts for Families (SCFF), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We're seeking an experienced, passionate leader committed to empowering individuals, supporting employees, developing innovative programs, and making a lasting impact within the communities we serve.

About Supportive Concepts for Families

Supportive Concepts for Families is dedicated to providing high-quality services and supports to individuals with intellectual and developmental disabilities and behavioral health needs. Our mission-driven team works every day to promote independence, inclusion, dignity, and personal choice while building stronger communities and brighter futures.

Responsibilities

• Provide leadership, oversight, and strategic direction for employment and program services throughout the Western Region.
• Partner closely with the Vice President of Western Region on organizational initiatives, special projects, and program development.
• Assist with marketing efforts, community networking, and relationship-building activities.
• Help develop and implement new programs and contracts to expand services and improve outcomes.
• Monitor financial performance, service utilization, budgets, and operational metrics.
• Oversee Program Services Managers to ensure compliance with DHS, BHSL, ODP, OMHSAS, and agency standards.
• Support quality assurance initiatives, audits, oversight activities, and performance improvement efforts.
• Participate in administrator on-call responsibilities and leadership team activities.
• Monitor service delivery, HCSIS reporting requirements, and regulatory compliance activities.
• Assist with budgeting, payroll oversight, billing processes, accounts payable/receivable, and financial reporting.
• Collaborate with Human Resources regarding staffing, performance evaluations, employee development, and disciplinary processes.
• Promote organizational values, professionalism, teamwork, and excellent customer service throughout all programs.

Requirements

You may be a great fit if you are:

• Strategic and Results-Oriented
• Professional and Ethical
• Team-Focused Leader
• Organized and Detail-Oriented
• Skilled Communicator
• Financially Savvy
• Customer Service Driven
• Passionate About Supporting Individuals with Disabilities

Qualifications

Required

• Bachelor's Degree and four (4) years of experience in administration or the human services field; OR
• Combination of education and work experience totaling a minimum of six (6) years
• Strong leadership and management abilities
• Excellent communication, organizational, and interpersonal skills
• Ability to manage multiple programs, priorities, and deadlines

Preferred

• Master's Degree
• Three (3) to five (5) years of experience working within a non-profit organization
• Two (2) to five (5) years of experience in human services or a related field
• Knowledge of Intellectual/Developmental Disabilities (IDD) and Mental Health services
• Knowledge of DHS, ODP, OMHSAS, and related regulatory requirements
• Experience with human services funding, billing, and reimbursement systems
• Understanding of non-profit financial operations, budgeting, reporting, and recordkeeping
• Experience with quality assurance and program oversight activities
• Ability to hire, train, supervise, mentor, and evaluate staff
• Strong customer service and relationship-building skills

Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training
• Professional Leadership Opportunities
• Strategic Planning and Program Development Experience
• Career Advancement Opportunities
• Ongoing Training and Professional Development
• Opportunities to Shape Service Delivery and Growth Initiatives

Schedule

• Full-Time
• Participation in Administrator On-Call Rotation
• Occasional evening and weekend responsibilities as business needs require
• Local travel throughout service areas may be required

Physical Requirements

• Ability to travel between program locations and community sites
• Ability to perform essential job functions with or without reasonable accommodation
• Ability to sit, stand, walk, and utilize standard office and computer equipment as needed