Director of Employment Services

About the role

The primary responsibility is to provide management and strategic alignment of employment services through the continuum; pre-employment training, career development and supported employment services. The secondary responsibility is developing relationships in the community, engaging area businesses and utilizing a variety of sales/marketing techniques to influence business decision makers to utilize an identified pool of selected job candidates for workforce development, career exploration and competitive employment.

Responsibilities

• Assist in the recruitment, hiring and training of employment advisors, job coaches, vocational evaluators, site coordinators, job recruiters and job developers.
• Aid in the assignments of new referrals to the appropriate division of employment services.
• Conduct and lead employment meetings cultivating a professional team environment.
• Monitor and track daily operations to ensure quality and efficiency is being achieved.
• Provide oversight for documentation compliance and funder expectations. Attend funder meetings routinely.
• Conduct regular consumer file checks to ensure program integrity and accuracy.
• Maintain oversight of placements to ensure good job match and appropriate accommodations have been established.
• Afford assistance in tracking financial milestones and budget expectations.
• Offer training and assistance with consumer case management issues.
• Create opportunities for community outreach regarding upcoming industry networking events, job fairs and other employment opportunities; attend Chamber of Commerce meetings.
• Assist with intakes, interviews and consumer staffing as needed.
• Afford assistance in the recruitment, interviewing, hiring, training and supervising of all employment team members.
• Coordinate consumer staffing, intakes, site assessments and on-going services with referral sources (DVR, DOH, DMH, etc.).
• Develop person centered employment services, inclusive of Individual Support Plans for consumers and assure their implementation is in conjunction with appropriate staff.
• Ensure accurate documentation and billing; manage departmental budgets and staffing models, lead program growth and strategic initiatives.
• Oversee training on site, i.e., social interactions, job responsibilities, orientation.
• Develop community relationships to promote community employment and inclusion of consumers' service.
• Advocate for typical relations with employers and co-workers.
• Afford assistance in negotiating work-related issues such as schedules, job modifications, transportation, benefits, etc. with employers and other persons who have significant roles in the workers/consumers' lives.
• Utilize stress and behavior management techniques to ensure community workers learn, cope and exhibit appropriate work behaviors.
• Provide education regarding head injury, autism and other disabilities when appropriate.
• Conduct job analysis at assessment and employment sites as needed.
• Act as a representative of the RISE employment division and serve as a liaison with community site personnel and referring agencies.
• Follow all personnel policies and procedures.
• Maintain clean and orderly environment.
• Familiarize self with and follow facility and department policies and procedures.
• Perform other duties as assigned by the supervisor.

Qualifications

• Bachelor's degree in social work, rehabilitation counseling, psychology, business, or related field; Leadership experience in disability services or workforce development.
• Knowledge of Vocational Rehabilitation and Medicaid-funded employment programs.
• Experience supervising staff and managing compliance.
• Strong communication and community partnership skills.
• Supervisory and vocational rehabilitation experience preferred.
• Work experience with head injury/autism/development disability population or social service background preferred.

Skills

• Excellent interpersonal communication skills.
• Strong organization skills.
• The ability to be very flexible.
• Excellent writing and computer skills, specifically in MS Word and Excel.
• CPR and first aid training required.

Benefits

• Health Insurance
• Dental
• Vision
• Mental Health Services
• Paid time off including Sick Pay
• Short-Term/Long-Term Disability
• Life Insurance
• Public Service Loan Forgiveness (PSLF) Program
• 401(k)