Director of Curriculum Programs, Operations
MBTA · Boston, MA · 2 days ago
Project ManagementFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The posting includes "Job Summary" which could be considered "About the role". Also "Duties & Responsibilities", "Minimum Requirements & Qualifications", "Preferred Experience & Skills", "Job Conditions". Also maybe "Supervision". Also "Substitutions". Also "Disclaimers And Definitions" (but we must remove boilerplate like legal/EEO etc). The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also "Disclaimers And Definitions" likely boilerplate; we should drop it. Also "Application Completion", "Application Deadlines", "Work Environment", "Work Eligibility" etc are boilerplate; drop.
We need to preserve substantive info: job summary, duties, responsibilities, minimum requirements & qualifications, preferred experience & skills, job conditions, supervision, substitutions maybe. Also maybe "Supervision" is a section.
We must not repeat job title as heading. Use for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to decide which sections to include: About the role (Job Summary), Responsibilities (Duties & Responsibilities), Requirements (Minimum Requirements & Qualifications), Preferred Experience & Skills, Job Conditions, Supervision, Substitutions maybe as part of Requirements? Could incorporate.
We must not create Pay/Schedule/Benefits unless present; none present.
We must not include filler like "commensurate with experience". Not present.
We need to preserve all substantive info; not invent or summarize away detail. So we need to keep the details from each section.
We need to format duties as list items. The duties list is long sentences separated by periods; we can split each sentence into
- . Must preserve content.
Similarly requirements list: bullet points? The posting has paragraphs; we can convert each sentence into list items or keep as prose? The instruction: Use
- for any list of duties/requirements/benefits. So if there is a list, we should use ul/li. The requirements are not explicitly bulleted but are a series of statements separated by periods or line breaks. We can treat each distinct requirement as a list item.
We need to be careful not to lose any info.
Let's extract sections:
Job Summary paragraph(s):
"The Director of Curriculum Programs, Operations will oversee and manage the training curriculum that supports Operations. This position is responsible for designing, developing, implementing, and leading curriculum development processes. Working with business partners and the training school team, the Director will ensure that competency-based programs align with operating policies and regulations and reflect current work practices. The role will provide effective frameworks for certification and recertification of technical competencies. The role will monitor and prioritize curriculum change needs driven by operational changes to ensure that training is current and sustainable. The Director will be responsible for ensuring that the operational training programs include developing overall role-based programs that incorporate adult learning theory. Scope includes management and assessment of curriculum effectiveness through the establishment and ongoing analysis of trainee and instructor feedback. This role will be responsible for collaborating directly with operations teams to assess training revisions driven by changes in operational rules, procedures, or equipment. This position will partner closely with training delivery teams to set priorities, develop work plans, support instructors, and monitor the performance of the overall curriculum programs. This role establishes standards for operational training development processes, tools, technologies, templates, and methods across the larger Operations organization."
That's the summary.
Duties & Responsibilities: a long list of sentences each ending with period. Let's split each sentence.
Sentences:
1. Assess training needs, design, and develop training content, and evaluate the effectiveness of training following standard methods for curriculum development.
2. Facilitate and collaborate with other departments and projects across the MBTA as needed to align training needs within operational training methodology and programs.
3. Create, and support others in creating, highly interactive, engaging, effective new training content utilizing modern learning technologies (i.e., eLearning, gamification, adult learning best practices, blended learning) following ADDIE curriculum development methodologies.
4. Create an instructor development curriculum and partner with Operations Training leadership to support the development of new and existing instructors across Operations.
5. Oversee program for updating existing content as well as developing new content to address current and future organizational needs.
6. Oversee team of internal and external curriculum development resources.
7. Work with key stakeholders across the organization to lead and track to completion a variety of learning and development projects.
8. Partner with Learning Management System teams to create and maintain curriculum structures within the MBTA LMS, with supporting syllabi structures established for each role.
9. Work with operations to assess training revision needs driven by changes to operations rules, procedures, or equipment to ensure training materials follow operating standards.
10. Participate in the leadership and success of the department by advising other department managers to help set department training priorities.
11. Conduct meetings, discussions, and outreach to stakeholders and subject matter experts to move training initiatives to completion.
12. Compile and report on the implementation and impact of training.
13. Set and maintain quality standards for all training initiatives to ensure consistency and effectiveness of training materials. Including but not limited to style, formatting, design, and organization.
14. Contribute skills and experience to fulfilling the values and mission of the Mass Dept. of Transportation/MBTA.
15. Stay current on industry best practices, emerging technologies, and trends to continuously improve the MBTA employee learning experience.
16. Utilize multiple sources of data and information to plan and coordinate informed and data-driven improvements to course content and student experience.
17. Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner consistent with the Authority’s Customer service quality standard.
18. Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
19. Ensure the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
20. Perform all other duties and projects that may be assigned.
21. Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.
Note: Some sentences contain parenthetical etc; keep.
Minimum Requirements & Qualifications: list of bullet-like sentences.
Let's extract:
- Bachelor’s Degree in Education or Instructional Design or a related field from an accredited institution
- Six (6) years of experience in roles focused on technical/skills development for adult learners.
- Five (5) years of experience designing and developing training programs, including eLearning design and development.
- Experience in distance learning and/or video production is highly desirable.
- Five (5) years of experience leading a curriculum development team or equivalent experience.
- Experience developing training for technical roles preferred.
- Demonstrated ability to create eLearning content using Adobe Captivate or equivalent industry-standard tools.
- Comprehensive knowledge of instructional theories, principles, and practices related to technology-based learning (eLearning, distance learning, recorded video).
- Strong writing, editing, and visual design skills.
- Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment and work independently.
- Ability to work effectively across all levels of the organization and provide excellent customer service and communication.
- Experience collaborating with subject matter experts to develop effective training.
- Experience with a large-scale Learning Management System, including building and assigning roles and maintaining profiles.
- Experience with tools used to create interactive learning experiences, including content management systems and gamification technologies.
- Excellent verbal, written, and interpersonal communication skills, with the ability to present complex concepts clearly.
- Ability to facilitate classroom and remote training delivery when needed.
- Excellent customer service and presentation skills.
- Ability to communicate effectively with customers, employees, and vendors.
- Ability to work effectively with a diverse workforce.
- Successful applicants must have the English language skills required for the effective performance of the position.
Substitutions: paragraph:
- A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
- An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
- A master’s degree in a related subject substitutes for two (2) years of general experience.
- A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience & Skills:
- Two (2) or more years of experience serving as a training project team lead.
Job Conditions: list of bullet-like sentences:
- Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
- Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
- Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
- Ability to provide internal and external customers with courteous and professional experiences.
- Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
- Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.
Supervision:
- Will supervise an education representatives and classroom instructors.
We should include Supervision as a section.
Now we need to output HTML fragment with h3 headings and ul/li for lists, p for prose.
We need to decide which content is prose vs list. Job Summary could be prose (p). Duties & Responsibilities list (ul). Minimum Requirements & Qualifications list (ul). Substitutions could be list (ul) or p; but it's a list of items; we can use ul. Preferred Experience & Skills list (ul). Job Conditions list (ul). Supervision could be p or ul (single item). We'll use p.
We must not include boilerplate like Disclaimers etc.
Now construct HTML.
We'll start with
About the role
then Job Summary text
.
Then Responsibilities
- ... each duty
Then Requirements
- ... each requirement
Then Substitutions
- ... each substitution
Then Preferred Experience & Skills
- ...
for prose. We need to decide which sections to include: About the role (Job Summary), Responsibilities (Duties & Responsibilities), Requirements (Minimum Requirements & Qualifications), Preferred Experience & Skills, Job Conditions, Supervision, Substitutions maybe as part of Requirements? Could incorporate. We must not create Pay/Schedule/Benefits unless present; none present. We must not include filler like "commensurate with experience". Not present. We need to preserve all substantive info; not invent or summarize away detail. So we need to keep the details from each section. We need to format duties as list items. The duties list is long sentences separated by periods; we can split each sentence into
- for any list of duties/requirements/benefits. So if there is a list, we should use ul/li. The requirements are not explicitly bulleted but are a series of statements separated by periods or line breaks. We can treat each distinct requirement as a list item.
We need to be careful not to lose any info.
Let's extract sections:
Job Summary paragraph(s):
"The Director of Curriculum Programs, Operations will oversee and manage the training curriculum that supports Operations. This position is responsible for designing, developing, implementing, and leading curriculum development processes. Working with business partners and the training school team, the Director will ensure that competency-based programs align with operating policies and regulations and reflect current work practices. The role will provide effective frameworks for certification and recertification of technical competencies. The role will monitor and prioritize curriculum change needs driven by operational changes to ensure that training is current and sustainable. The Director will be responsible for ensuring that the operational training programs include developing overall role-based programs that incorporate adult learning theory. Scope includes management and assessment of curriculum effectiveness through the establishment and ongoing analysis of trainee and instructor feedback. This role will be responsible for collaborating directly with operations teams to assess training revisions driven by changes in operational rules, procedures, or equipment. This position will partner closely with training delivery teams to set priorities, develop work plans, support instructors, and monitor the performance of the overall curriculum programs. This role establishes standards for operational training development processes, tools, technologies, templates, and methods across the larger Operations organization."
That's the summary.
Duties & Responsibilities: a long list of sentences each ending with period. Let's split each sentence.
Sentences:
1. Assess training needs, design, and develop training content, and evaluate the effectiveness of training following standard methods for curriculum development.
2. Facilitate and collaborate with other departments and projects across the MBTA as needed to align training needs within operational training methodology and programs.
3. Create, and support others in creating, highly interactive, engaging, effective new training content utilizing modern learning technologies (i.e., eLearning, gamification, adult learning best practices, blended learning) following ADDIE curriculum development methodologies.
4. Create an instructor development curriculum and partner with Operations Training leadership to support the development of new and existing instructors across Operations.
5. Oversee program for updating existing content as well as developing new content to address current and future organizational needs.
6. Oversee team of internal and external curriculum development resources.
7. Work with key stakeholders across the organization to lead and track to completion a variety of learning and development projects.
8. Partner with Learning Management System teams to create and maintain curriculum structures within the MBTA LMS, with supporting syllabi structures established for each role.
9. Work with operations to assess training revision needs driven by changes to operations rules, procedures, or equipment to ensure training materials follow operating standards.
10. Participate in the leadership and success of the department by advising other department managers to help set department training priorities.
11. Conduct meetings, discussions, and outreach to stakeholders and subject matter experts to move training initiatives to completion.
12. Compile and report on the implementation and impact of training.
13. Set and maintain quality standards for all training initiatives to ensure consistency and effectiveness of training materials. Including but not limited to style, formatting, design, and organization.
14. Contribute skills and experience to fulfilling the values and mission of the Mass Dept. of Transportation/MBTA.
15. Stay current on industry best practices, emerging technologies, and trends to continuously improve the MBTA employee learning experience.
16. Utilize multiple sources of data and information to plan and coordinate informed and data-driven improvements to course content and student experience.
17. Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner consistent with the Authority’s Customer service quality standard.
18. Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
19. Ensure the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
20. Perform all other duties and projects that may be assigned.
21. Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.
Note: Some sentences contain parenthetical etc; keep.
Minimum Requirements & Qualifications: list of bullet-like sentences.
Let's extract:
- Bachelor’s Degree in Education or Instructional Design or a related field from an accredited institution
- Six (6) years of experience in roles focused on technical/skills development for adult learners.
- Five (5) years of experience designing and developing training programs, including eLearning design and development.
- Experience in distance learning and/or video production is highly desirable.
- Five (5) years of experience leading a curriculum development team or equivalent experience.
- Experience developing training for technical roles preferred.
- Demonstrated ability to create eLearning content using Adobe Captivate or equivalent industry-standard tools.
- Comprehensive knowledge of instructional theories, principles, and practices related to technology-based learning (eLearning, distance learning, recorded video).
- Strong writing, editing, and visual design skills.
- Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment and work independently.
- Ability to work effectively across all levels of the organization and provide excellent customer service and communication.
- Experience collaborating with subject matter experts to develop effective training.
- Experience with a large-scale Learning Management System, including building and assigning roles and maintaining profiles.
- Experience with tools used to create interactive learning experiences, including content management systems and gamification technologies.
- Excellent verbal, written, and interpersonal communication skills, with the ability to present complex concepts clearly.
- Ability to facilitate classroom and remote training delivery when needed.
- Excellent customer service and presentation skills.
- Ability to communicate effectively with customers, employees, and vendors.
- Ability to work effectively with a diverse workforce.
- Successful applicants must have the English language skills required for the effective performance of the position.
Substitutions: paragraph:
- A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
- An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
- A master’s degree in a related subject substitutes for two (2) years of general experience.
- A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience & Skills:
- Two (2) or more years of experience serving as a training project team lead.
Job Conditions: list of bullet-like sentences:
- Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
- Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
- Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
- Ability to provide internal and external customers with courteous and professional experiences.
- Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
- Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.
Supervision:
- Will supervise an education representatives and classroom instructors.
We should include Supervision as a section.
Now we need to output HTML fragment with h3 headings and ul/li for lists, p for prose.
We need to decide which content is prose vs list. Job Summary could be prose (p). Duties & Responsibilities list (ul). Minimum Requirements & Qualifications list (ul). Substitutions could be list (ul) or p; but it's a list of items; we can use ul. Preferred Experience & Skills list (ul). Job Conditions list (ul). Supervision could be p or ul (single item). We'll use p.
We must not include boilerplate like Disclaimers etc.
Now construct HTML.
We'll start with
About the role
thenJob Summary text
. ThenResponsibilities
- ... each duty
Requirements
- ... each requirement
Substitutions
- ... each substitution
Preferred Experience & Skills
- ...
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