Director of Credit, Collections & Accounts Receivable

About the role

The Director of Credit, Accounts Receivable & Collections is responsible for leading enterprise-wide credit, collections, and accounts receivable operations while driving strategic initiatives that optimize cash flow, mitigate financial risk, and improve overall order-to-cash performance. This role oversees receivables portfolios, develops credit and collections strategies, establishes operational controls, and partners with executive leadership to support organizational growth and financial objectives.

Responsibilities

• Develop and execute enterprise credit policies, procedures, and risk management strategies.
• Oversee commercial credit decisions, customer creditworthiness assessments, and credit limit approvals.
• Direct all accounts receivable and collections operations to maximize cash flow and minimize aged receivables.
• Establish collection strategies, performance standards, service level agreements, and recovery initiatives.
• Monitor aging performance, DSO, collection effectiveness, and cash application metrics.
• Develop and implement corrective action plans to improve portfolio performance and reduce bad debt exposure.

Requirements

• Must have experience with Sage, ERP systems, Excel (proficient), and BI reporting.

Qualifications

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field required.
• Advanced degree or professional certification preferred.
• 10+ years of leadership experience in Credit, Accounts Receivable, Collections, Order-to-Cash operations.
• Experience managing receivables portfolios.
• Must have experience leading teams that include both U.S.-based and international employees.
• Proven experience leading enterprise credit risk management programs.
• Demonstrated success managing high-performing teams in a shared services or complex multi-location environment.
• Strong background in financial analysis, forecasting, and executive-level reporting.
• Preferred experience supporting mergers, acquisitions, and organizational integration activities, financial reporting tools.
• Experience within telecommunications or large-scale construction companies.

Skills

• Strong financial analysis and forecasting skills.
• Excellent communication and leadership abilities.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits

• Comprehensive insurance benefits — medical, dental, and vision.
• 401(k) plan.
• Referral bonuses.
• Generous PTO.

Pay

$125,000 - $150,000 annually, depending on experience.

Schedule

Full-time position.