Director of Corporate Quality

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Industrial Engineering, or related field.
• Additional formal education or training in Quality Assurance for manufacturing operations is preferred.
• Minimum 10 years of progressive quality leadership experience in electronic manufacturing environments.
• Demonstrated experience in electronics, industrial equipment, IoT devices, embedded systems, or related technology products.
• Ability to champion corporate level planning and implementation of quality initiatives.
• Demonstrated ability to provide guidance and leadership in both quality methodology and quality systems, including ISO 9001.
• Experience leading root cause investigations and corrective action programs.
• Committed to the profession with a high sense of professional integrity and a bias toward action. Drives prompt resolution of customer issues. Develops people.
• Strong analytical, problem-solving, communication, and leadership skills.
• Demonstrate punctuality, good work attitude and cooperative relationship with others.
• Accept and benefit from constructive criticism.
• Any other equivalent combination of training and experience.

Responsibilities

• Lead and continuously improve the Company's Quality Management System (QMS), ensuring consistent quality standards across engineering, manufacturing, supply chain, service, and administrative functions.
• Develop and execute the organization's quality strategy, objectives, metrics, and improvement initiatives to support customer satisfaction, operational excellence, and business growth, including the ISO 9001 program.
• Establish, maintain, and audit quality procedures, work instructions, standards, and documentation to ensure compliance with applicable regulatory, customer, and company requirements.
• Lead product testing, repair, rework, warranty return, and failure analysis activities, including investigation of dead-on-arrival (DOA) products and customer-reported quality issues.
• Ensure that products and services meet customer needs and expectations to fulfill corporate quality objectives.
• Lead root cause analysis and corrective/preventive action (CAPA) efforts to reduce defects, improve reliability, and prevent recurrence of quality issues. When necessary, implement corrective action plans and monitor the effectiveness of the solutions.
• Build, lead, and develop a high-performing quality organization while fostering a culture of accountability, continuous improvement, and quality throughout the company.
• Provide regular reporting and recommendations to executive leadership regarding quality performance, risks, trends, customer feedback, and strategic improvement opportunities.

Benefits

• Onsite medical clinic for employee, spouse and family members
• Medical, Dental
• 401k
• Life Insurance
• Short and Long Term Disability
• Paid vacation/holidays
• Free security system
• Free UPS shipping