Corporate Director of Quality
Freedom Behavioral · Lake Charles, LA · 1 mo ago
HybridQuality AssuranceFull-time
Responsibilities
- Lead and oversee the organization’s QAPI program across multiple hospitals
- Ensure ongoing compliance with CMS and Joint Commission standards
- Monitor and analyze key quality indicators, including: Patient safety and clinical outcomes, Restraint and seclusion practices, Patient rights and medication safety
- Drive performance improvement initiatives (PIPs) using proven methodologies (PDSA, Lean, Six Sigma)
- Lead Joint Commission readiness efforts, including mock surveys, tracers, and gap analyses
- Oversee responses to surveys, RFIs, and accreditation requirements
- Partner with leadership on: Root Cause Analyses (RCAs), Sentinel events and investigations, Risk reduction strategies
- Develop and present quality dashboards and reports to executive leadership and governing bodies
- Standardize quality processes, metrics, and reporting across all facilities
- Provide education and coaching to leaders and teams on quality, compliance, and patient safety
- Serve as the subject matter expert during surveys, audits, and regulatory reviews
Qualifications
- Strong knowledge of CMS Conditions of Participation and Joint Commission standards
- Proven experience leading quality and patient safety programs in healthcare
- Expertise in data analysis, performance improvement, and regulatory compliance
- Ability to influence and partner with executive and clinical leadership
- Experience supporting multi-site or system-level operations preferred