Director of Quality

Key Responsibilities

• Lead company-wide Quality and Food Safety programs, including SQF, GMP, HACCP, SOPs, and document control systems.
• Manage and develop Quality Managers, SQF leaders, and quality professionals across multiple manufacturing sites.
• Drive customer complaint investigations, root cause analysis, CAPA execution, and continuous improvement initiatives.
• Ensure compliance with customer specifications, regulatory requirements, internal standards, and supplier quality programs.
• Lead customer audits, third-party audits, and site readiness efforts while fostering a strong culture of quality and food safety.
• Oversee quality testing programs, calibration systems, product specifications, COA reviews, trend analysis, and reporting processes.
• Collaborate cross-functionally with Operations, Engineering, Sales, Technical Services, and Supply Chain teams to mitigate risk and support business growth.
• Support product development trials, process improvements, sustainability initiatives, and customer-facing quality activities.

Qualifications

• Bachelor's degree in Engineering, Chemistry, Paper Science, Quality Management, or a related technical field preferred.
• 5+ years of leadership experience in Quality, Food Safety, Regulatory Affairs, or Compliance within a manufacturing environment.
• Strong knowledge of SQF, GMP, HACCP, GFSI, FDA regulations, ISO standards, CAPA, and Quality Management Systems.
• Proven experience leading audits, managing quality teams, and driving continuous improvement initiatives.
• Demonstrated ability to analyze data, identify trends, and implement corrective actions that improve quality performance and customer satisfaction.
• Excellent communication, leadership, and stakeholder management skills with the ability to influence across all levels of an organization.

About the Role

This high-impact leadership role will oversee quality systems, SQF programs, supplier quality, customer requirements, and audit readiness while partnering closely with Operations, Engineering, Supply Chain, Commercial, and Technical teams to ensure product consistency, compliance, and customer satisfaction.