Director of Beverage and Activations

Overview

The Director of Beverage and Activations is responsible for coordinating, supervising and directing property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels.

Responsibilities

• Leads all food & beverage operations across restaurants, bars, banquets, and special venues, ensuring consistent service standards.
• Drives financial performance through budgeting, forecasting, cost control, menu engineering, and revenue optimization.
• Maintains a strong daily presence in the operation, supporting teams, resolving issues, and ensuring smooth execution across a large, spread-out property.
• Recruits, trains, and develops managers and staff while fostering a positive service culture and ensuring compliance with safety and sanitation standards.
• Oversees supply chain and inventory planning, proactively managing the logistical challenges of island operations.
• PARTNERS WITH CULINARY, SALES, AND MARKETING TEAMS TO ENHANCE GUEST EXPERIENCE, DEVELOP PROGRAMMING, AND EXECUTE EVENTS AND BANQUETS.
• IMPLEMENTS STRATEGIC INITIATIVES TO IMPROVE EFFICIENCY, SUSTAINABILITY, GUEST SATISFACTION, AND OVERALL F&B QUALITY.

Qualifications

• At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
• Must be proficient in Windows, Company approved spreadsheets and word processing.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
• Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• MUST BE EFFECTIVE AT LISTENING TO, UNDERSTANDING, AND CLARIFYING CONCERNS RAISED BY EMPLOYEES AND GUESTS.
• MUST BE ABLE TO MULTITASK AND PRIORITIZE DEPARTMENTAL FUNCTIONS TO MEET DEADLINES.
• ATTEND ALL HOTEL REQUIRED MEETINGS AND TRAININGS.
• PARTICIPATE IN M.O.D. COVERAGE AS REQUIRED.
• MUST MAINTAIN REGULAR ATTENDANCE IN COMPLIANCE WITH HIGHGATE HOTEL STANDARDS, AS REQUIRED BY SCHEDULING, WHICH WILL VARY ACCORDING TO THE NEEDS OF THE HOTEL.
• MUST MAINTAIN HIGH STANDARDS OF PERSONAL APPEARANCE AND GROOMING, INCLUDING Wearing nametags.
• MUST COMPLY WITH HIGHGATE HOTEL STANDARDS AND REGULATIONS TO ENCOURAGE SAFE AND EFFICIENT HOTEL OPERATIONS.
• MUST MAXIMIZE EFFORTS TOWARDS PRODUCTIVITY, IDENTIFY PROBLEM AREAS AND ASSIST IN IMPLEMENTING SOLUTIONS.
• MUST BE EFFECTIVE IN HANDLING PROBLEMS, INCLUDING ANTICIPATING, PREVENTING, IDENTIFYING AND SOLVING PROBLEMS AS NECESSARY.
• MUST BE ABLE TO UNDERSTAND AND EVALUATE COMPLEX INFORMATION, DATA, ETC. FROM VARIOUS SOURCES TO MEET APPROPRIATE OBJECTIVES.
• MUST BE ABLE TO MAINTAIN CONFIDENTIALITY OF INFORMATION.
• PERFORM OTHER DUTIES AS REQUESTED BY MANAGEMENT.