Director of Agency Development

About the role

The Director of Agency Development is MBG's primary field-facing leader for profitable distribution growth. This role focuses on developing new business, setting and executing agency premium plans, and conducting agency audits to drive consistent underwriting discipline and operational quality.

Responsibilities

• Drive profitable new business growth through agency engagement.
• Execute MBG growth initiatives and campaigns in partnership with underwriting.
• Develop annual and quarterly agency premium plans, monitor progress and drive corrective actions.
• Partner with underwriters to ensure premium plan goals align with risk appetite and quality standards.
• Conduct agency audits (process, compliance, underwriting discipline, documentation integrity, operational controls), ensure corrective actions are completed, and maintain documentation.
• Own agency appointments and termination governance.
• Manage onboarding expectations for newly appointed agencies (in coordination with Marketing enablement and Underwriting standards).
• Cook up field campaigns, agency communications, event support, and producer tools.
• Escalate relationship risks or systemic barriers through appropriate leadership channels.

Requirements

• Insurance carrier, MGA, or agency experience in distribution/territory management, sales leadership, or agency management.
• Working knowledge of both Personal Lines and Commercial Lines products and underwriting fundamentals.
• Proven ability to influence and drive results without direct authority.
• Strong presentation, negotiation, and relationship-building skills.
• Proficient with reporting tools and data (Excel and CRM/agency management tools preferred).
• Valid driver's license; ability to travel regularly within territory.
• Experience with agency audits, compliance reviews, or governance program, preferred.
• CPCU, CIC, or similar designation, preferred.

Qualifications

• Proven track record of driving profitable growth in an insurance distribution environment.
• Experience managing relationships with carriers, agents, and brokers.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Skills

• Strategic thinking and planning.
• Effective collaboration and teamwork.
• Data analysis and interpretation.
• Project management.
• Leadership and team building.

Benefits

Full benefits package, including health, dental reimbursement, vision, 401(k) and Roth 401(k), and PTO, starts the first of the month following employment.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate fieldwork.

Benefits

Comprehensive benefits package including health, dental, vision, 401(k) and Roth 401(k), and paid time off.

Company Information

Please visit our Web site to learn more about us and why you might want to work with us.

Equal Opportunity Employer

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