Director North America Surface Transportation Commercial Center

Responsibilities

• Lead the overall performance of the center, owning P&L results including revenue, margin, productivity, forecasting, and expense management
• Drive exceptional customer outcomes by ensuring strong customer relationships and oversight of strategic issue resolution
• Establish and reinforce effective operating rhythms, governance, performance metrics, and accountability frameworks
• Lead day-to-day operations by aligning resources, removing barriers, and improving workflows
• Champion adoption and effective use of enterprise technology and AI-enabled tools to enhance performance
• Develop and lead a high-performing leadership team through clear expectations and fostering a culture of accountability
• Serve as the senior leader for the center, collaborating with enterprise stakeholders to align priorities

Qualifications

• Bachelor's degree from an accredited college or university
• Minimum 8 years of leadership experience in transportation, logistics, supply chain, commercial operations, or a related business field
• Minimum 4 years of direct people leadership experience, including hiring, coaching, performance management, and talent development
• Proven experience leading business operations with accountability for financial, customer, operational, or productivity outcomes

Benefits

• Three medical plans including prescription drug coverage and enhanced fertility benefits
• Flexible Spending Accounts and Health Savings Account (with employer contribution)
• Dental and Vision insurance
• Short-Term and Long-Term Disability coverage
• Flexible Time Off (FTO) for U.S. salaried employees and Paid Time Off (PTO) for others
• Paid parental leave and time off to volunteer
• Charitable Giving Match Program and 401(k) with 6% company matching
• Employee Stock Purchase Plan and broad career development opportunities