Director, Leisure Group Department
Job Summary
The Director of Group Travel Department position supports a busy and fast-paced North American group travel department at a leading Virtuoso agency. We are seeking a candidate with excellent business acumen, organization, and people skills; clear and concise internal/external communication skills, an ability to adapt to changing business conditions, strong working knowledge of Office Suite and Cvent, and competent in utilizing web technology. This is a remote position requiring some travel (~30%).
Essential Functions
Directs a team of program managers to assure excellence in delivery of group travel arrangements, supplier selection, and project profitability.
Identifies and secures new group prospects (pied pipers) and delivers group proposals (RFP).
Directs team schedules and optimizes team performance (i.e., deliveries, deadlines, launch dates, etc.).
Reports responsibility to senior leadership team on group performance; ROI; profit margins, etc.
Organizes and supervises group promotional events (virtual and in-person) in collaboration with Marketing.
Responsible for revenue generation of $2m annually (contribution margin).
Secures favorable pricing for blocks and/or charters with DT strategic suppliers in support of overall leisure revenue optimization.
Led 3-year strategic group business planning cycle.
Makes sure group recall dates & supplier timelines for utilization/cancellations are met.
Required Qualifications
Minimum of 10 years working in the Leisure Travel Industry with specific groups management experience.
Experience with Cvent group management tool.
Proficient in Microsoft Office, Word, Excel, PowerPoint, and Outlook.
Excellent individual and team time management and organizational skills.
Proven track record of group profitability (ROI); groups fulfillment (prospecting to completion); and Department management experience.
Excellent communication and customer relations skills.
Benefits
Onboard: In addition to Medical, Dental, and Vision benefits, Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support. Our Brand Voyage: About Direct Travel Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit www.dt.com. Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.
Contact Information
If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.