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Jobs · Human Resources · Georgia

Director - Learning and Leader Development Facilitation

ADP · Alpharetta, GA · 2 wk ago
On-siteHuman Resources$98k/yrFull-time

Overview

ADP is hiring a Director of Learning & Leader Development Facilitation. This role serves as the Head of Facilitation for ADP’s StandOut learning and leader development business, partnering with Advisory leadership to evolve leader effectiveness consulting across Talent Solutions.

Responsibilities

  • Lead and Elevate the Facilitation Practice (Head of Facilitation)

  • Ensure the integrity and quality of StandOut certifications, workshops, and learning delivery experiences.

  • Partner with LD Operations to ensure facilitator readiness, utilization, and delivery excellence at scale.

  • Oversee quality assurance of facilitated experiences by reviewing feedback, delivery recaps, and participant insights to inform continuous improvement.

  • Define and evolve the strategic direction of the facilitation practice.

  • Recommend and implement practice-wide innovations in delivery, certification, and faculty models.

  • Influence resource allocation, faculty strategy, and capability development priorities.

  • Facilitate and Deliver Transformational Learning Experiences

  • Serve as a Principal Facilitator and trusted advisor to clients on leadership and learning strategies.

  • Lead and deliver high-impact, complex engagements that require advanced facilitation, consulting, and executive advisory capabilities, often involving senior stakeholders and ambiguous problem spaces.

  • Partner with Advisory to Advance Leader Development Consulting

  • Translate practitioner insights into scalable advisory methodologies and frameworks.

  • Support consulting engagements that integrate strengths-based leadership, performance, and talent activation.

  • Shape enterprise-level consulting methodologies.

  • Contribute to Product Innovation and Learning Strategy

  • Represent the facilitation voice in program design, certification evolution, and content development.

  • Collaborate with Talent Insights, Content, and Product teams to refine learning journeys and modern learning experiences.

  • Identify opportunities to evolve leader development offerings based on client needs and facilitation trends.

  • Drive innovation across leader development offerings by identifying unmet client needs and partnering with product development teams to translate them into scalable solutions.

  • Partner with Talent Insights, Content, and Product teams to influence roadmap direction based on practitioner insight and market dynamics.

  • Strengthen the Talent Solutions Ecosystem

  • Partner with Talent Relationship, Advisory, Operations, and Content teams to deliver cohesive client experiences.

  • Support strategic sales opportunities by articulating the value of strengths-based leadership and leader development consulting and advising on proposed solutions.

  • Contribute to cross-functional initiatives that enhance organizational effectiveness and practice growth.

  • Strategic Impact & Influence

  • Anticipates internal and external business challenges and market and regulatory trends; proactively develops solutions and strategic responses.

  • Influences senior leaders and cross-functional stakeholders to adopt new approaches and perspectives.

  • Communicates complex ideas clearly, anticipating resistance and driving alignment.

  • Shapes decisions impacting program direction, investment priorities, and service delivery models.

Qualifications

  • 12+ years of experience in leadership development and facilitation.

  • 7+ years of experience in leadership development consultation.

  • Recognized as an expert in leadership development, learning design and facilitation methodologies and practices.

  • Demonstrated ability to solve complex, ambiguous problems with enterprise impact.

  • Proven ability to influence senior executives and cross-functional stakeholders.

  • Experience leading large-scale, high-risk, or highly visible initiatives.

  • Proven ability to oversee or develop other facilitators.

  • Exceptional storytelling, communication, and presentation skills.

  • Ability to translate complex concepts into engaging, accessible consulting experiences for practitioners.

  • Certified professional coach (ICF-ACC or equivalent).

  • Leads initiatives with significant complexity, ambiguity, and organizational impact.

  • Operates with high autonomy under broad functional guidance.

  • Experience translating practitioner insight into scalable, enterprise-ready solutions that drive measurable business impact.

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