Director, IT

About the role

Own the strategy and execution of Life360's core IT Operations & Engineering teams including enterprise identity, endpoint management, network infrastructure, collaboration, and end user services.
Drive the technical roadmap and transparency programs to provide leadership clear visibility into IT quality, risks, and investments.
Lead, hire, and grow a high-performing IT team, raising the bar toward an engineering first skillset and standing up new IT engineering roles as the function scales.
Partner with the CISO and Information Security to ensure every service and process meets our safety standards.
Identify and implement AI Native tools and automation that improve internal productivity and employee workflows, in line with Life360's broader AI Native transformation.
Own IT vendor relationships, contract negotiations, and budget planning, partnering with Finance and Procurement.
Serve as escalation point and executive sponsor for major IT incidents, migrations, and large-scale initiatives.

Requirements

Minimum of 15 years of experience in IT, including at least 7-8 years in a senior leadership role directing multiple teams or functions.
Deep hands-on grounding in modern IT infrastructure: identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking.
Experience embedding AI tools and automation into IT operations and employee productivity workflows.
Demonstrated security-first judgment partnering with Security and Compliance teams.
Experience owning budgets, vendor relationships, and procurement decisions.
Strong communication and stakeholder management skills, especially with non-technical teams.
Comfortable operating in a global, high-growth environment where systems and headcount scale quickly.
Bachelor's degree in Computer Science, related field, or equivalent experience.

Qualifications

Preferred Experience
Experience leading IT or corporate engineering at a remote-first or high-growth technology company, with a modern cloud-based stack (e.g., Okta, Jamf, and SaaS collaboration tooling) rather than a traditional on-premise environment.
Hands-on experience building or deploying AI agents and automation into IT or employee workflows, with concrete use cases and measurable impact.

Skills

Hands-on grounding in modern IT infrastructure: identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking.
Experience embedding AI tools and automation into IT operations and employee productivity workflows.
Security-first judgment partnering with Security and Compliance teams.
Experience owning budgets, vendor relationships, and procurement decisions.
Strong communication and stakeholder management skills, especially with non-technical teams.
Comfortable operating in a global, high-growth environment where systems and headcount scale quickly.

Benefits

Competitive pay and benefits
Medical, dental, vision, life, and disability insurance plans (100% paid for employees)
401(k) plan with company matching program
Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
Flexible PTO, 13 company-wide days off throughout the year
Winter and Summer Weeklong Synchronized Company Shutdowns
Learning & Development programs
Equipment, tools, and reimbursement support for a productive remote environment
Free Life360 Platinum Membership for your preferred circle
Free Tile Products

Pay

The US-based salary range for this position is $167,000 to $245,000. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience.

Schedule

This role is remote within the US.