Director, IT

About the role

The position is listed on behalf of a partner company who manages all applications and next steps. They are seeking a Director, IT based in the United States. This is a strategic leadership opportunity for an experienced IT executive to shape the future of enterprise technology operations within a fast-growing, remote-first environment.

Commendable Accountabilities

• Build and lead a modern IT organization that delivers secure, reliable, and scalable technology experiences for a distributed workforce.
• Combine strategic planning, operational excellence, team leadership, and technical ownership to elevate IT as a trusted business partner.
• Own the overall strategy and execution for IT Operations and IT Engineering, including identity management, endpoint management, infrastructure, collaboration tools, and employee technology services.
• Develop and maintain a technical roadmap that improves visibility into IT performance, risks, investments, and future capabilities.
• Lead, mentor, and scale a high-performing IT team while promoting engineering-focused practices, automation, and continuous improvement.
• Establish strong service standards, operating models, and processes that improve employee experience, reliability, and response times.
• Partner closely with security teams to ensure technology services meet safety, compliance, and risk management expectations.
• Identify and implement AI-driven tools and automation solutions that increase productivity and streamline internal workflows.
• Manage technology vendors, contracts, procurement activities, and budget planning in partnership with finance teams.
• Act as an executive escalation point for major incidents, migrations, technology initiatives, and business-critical projects.

Requirements

• Highly experienced IT leader with a strong technical foundation, proven ability to scale enterprise technology functions, and the ability to balance strategic vision with operational execution.
• 15+ years of experience in IT, including 7-8+ years leading multiple teams, functions, or enterprise technology organizations.
• Strong hands-on expertise with modern IT infrastructure, including identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking.
• Experience integrating AI tools, automation, and emerging technologies into IT operations and employee productivity workflows.
• Demonstrated ability to partner with security and compliance teams while maintaining a strong safety-first mindset.
• Experience managing IT budgets, vendor relationships, contracts, and procurement decisions.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams.
• Experience operating in global, high-growth, remote-first, or rapidly scaling organizations.
• Bachelor’s degree in Computer Science, a related discipline, or equivalent professional experience.
• Experience with modern cloud-based technology environments and tools such as identity platforms, device management solutions, and SaaS collaboration systems is preferred.
• Hands-on experience creating AI-powered workflows, agents, or automation solutions with measurable business impact is a plus.

Benefits

• Competitive salary range of $167,000-$245,000 USD, with final compensation based on experience, skills, and location.
• Comprehensive medical, dental, vision, life, and disability insurance plans, with employee coverage fully paid.
• 401(k) plan with company matching contributions.
• Mental wellness resources and Employee Assistance Program (EAP).
• Flexible paid time off and company-wide days off throughout the year.
• Winter and summer weeklong company shutdown periods.
• Learning and development programs to support career growth.
• Remote work support, including equipment, tools, and reimbursement resources.
• Access to company products and membership benefits.
• Opportunity to work in an innovative, AI-focused environment with meaningful organizational impact.