Director, Individual Solutions Technology – Distribution and Product Lifecycle Technology (Hybrid)

Responsibilities

• Collaborates closely with product, engineering, and business leaders to shape business objectives, align on strategic outcomes, and ensure readiness to deliver technology across distribution, product, and risk capabilities.
• Advances the Individual Solutions technology strategic plan in close partnership with key technology and product directors and business stakeholders.
• Develops holistic approaches to enhancing the end-to-end experiences and supporting capabilities by advocating for capability improvement in alignment with business strategies and bringing innovative and external perspectives in alignment with evolving market, competitive, and internal landscapes.
• Creates and continually advances the long-term technical vision and multi-year roadmap for the technology platforms supporting distribution, product development, and risk.
• Applies a business-focused mindset—deeply understanding customer, channel partner, and business partner needs to inform decisions and maximize enterprise value.
• Participates in business planning, budgeting, and portfolio management to ensure strategic alignment and responsible investment of technology resources.
• Sponsors and supports enterprise projects, initiatives and market-specific business cases that require technical partnership.

Qualifications

• Significant experience leading technology teams or platforms within insurance, financial services, or adjacent regulated industries, particularly those supporting distribution, product development, or risk capabilities.
• Demonstrated success developing and executing technical strategy across multiple teams in alignment with business outcomes and enterprise priorities.
• Expertise in modern delivery practices including Agile, DevOps automation, cloud engineering, proactive monitoring, and continuous improvement.
• Strong interpersonal, communication, and facilitation skills with the ability to influence, negotiate, and build trusting relationships across business and technology teams.
• Experience leading through change with a transformational leadership mindset focused on outcomes, innovation, and empowerment.
• Strong technical acumen and the ability to guide decisions related to platform selection, integration, security, performance, and scalability.
• Knowledge of strategic planning, value-based delivery, discovery practices, and metrics-driven prioritization.