Director, Solutions Engineering

Responsibilities

• Lead Client-Facing Engineering Engagements and Presentations — Serve as the lead in client meetings, coordinating internal SMEs to communicate solutions effectively, deliver briefings and design reviews, and manage client relationships with clarity and confidence.
• Support All Facility Types — Oversee design and engineering efforts for greenfield builds, retrofits, and special projects, incorporating next-generation technologies such as liquid-cooled GPU environments and other high-density workload needs.
• Translate Complex Needs into Solutions — Partner with clients to understand, refine, and translate requirements into actionable designs and project plans.
• Develop and Negotiate Technical Lease Provisions and SLAs — Integrate lease and SLA discussions into client engagements to ensure clear, consistent, and precise technical terms through execution.
• Manage Cross-Functional Technical Teams — Collaborate with multidisciplinary teams across mechanical, electrical, architectural, and controls engineering to deliver cohesive, high-quality, and efficient design solutions.
• Ensure Design and Contract Governance — Oversee the engineering and contracting lifecycle, maintaining alignment with STACK standards, technical accuracy, and client objectives.
• Facilitate SME Presentations, Call on Technical Leads, Maintain Meeting Scope and Time Control — Lead and structure technical review meetings, framing objectives, decision criteria, and expected outcomes.
• Translate Technical Language Across Disciplines and for Non-Technical Stakeholders — Ensure full comprehension and traceability of decisions.
• Document Decisions and Actions in Real Time; Track Follow-Ups Through the Project Delivery System — Synthesize technical input into clear project recommendations, capturing what was decided, why, and what it impacts (cost, schedule, compliance, reliability).
• Identify Cross-Discipline Integration Risks Early — Particularly around power, cooling, and infrastructure interfaces.
• Maintain Neutrality in Technical Discussions, Guide Consensus, Link Engineering Outcomes to Client Priorities and Contractual Requirements — Ensure proactive resolution of cross-discipline conflicts before design freeze.

Qualifications

• Minimum of 10 years of experience leading strategic technical delivery within data center or mission-critical environments.
• Proven ability to Collaborate with multidisciplinary engineering and design teams, aligning strategic goals with execution excellence.
• Deep understanding of data center design, construction, and operations.
• Strong understanding of engineering disciplines (Mechanical, Electrical, or Architectural).
• Experience with liquid cooling, GPU clusters, and high-density infrastructure.
• Demonstrated success in client-facing technical roles, including RFP/RFI responses, presentations, and lease/SLA negotiations.
• Strong grasp of the data center lifecycle, from concept through commissioning and lease execution.
• Bachelor’s degree in a relevant engineering or design discipline.
• Proficiency with MS Office, AutoCAD, Bluebeam, and CFD tools (Cadence Design Systems or equivalent).
• Exceptional communication, organization, and leadership skills with a focus on results.
• Natural curiosity and drive toward continual improvement.