Director II, Human Resources

About the role

This position provides strategic leadership within the organization or assigned functional area, directing the activities of a department, function, or major project. It requires the application of extensive HR experience and subject-matter expertise to address complex issues and make decisions that may impact employees, clients, budgets, policies, procedures, work practices, and compliance programs.

Responsibilities

• Serve as a strategic HR business partner, guiding the development and implementation of HR policies, programs, and initiatives.
• Partner closely with operational leaders to align HR strategies with business goals.
• Lead staffing and talent initiatives to attract, retain, and develop a qualified workforce.
• Oversee HR operations to ensure compliance with corporate standards, local regulations, and evolving business needs.
• Approve HR documentation and manage relationships with external agencies and vendors.
• Represent the company at industry meetings and maintain knowledge of HR trends and regulatory requirements.
• Assess organizational and HR risks and recommend appropriate actions.
• Manage HR staff and foster employee development and performance.
• Ensure consistent application of HR policies across business units and locations.
• Analyze complex issues, recommend solutions, and manage multiple priorities to meet deadlines.
• Maintain compliance with company policies, health and safety standards, and sustainability initiatives.
• Provide leadership on union matters, including contract interpretation, labor-management communication, grievances, and negotiations.
• Ensure full compliance with Service Contract Act (SCA) requirements and partner with legal/operations to mitigate related risks.
• Train HR and operational teams on union obligations, SCA compliance, and best practices.
• Travel as needed and perform additional duties as assigned.

  Requirements

  • Accredited four-year degree or global equivalent in applicable field of study and eighteen (18) years* of work-related experience or a combination of education and directly related experience equal to twenty-two (22) years* non-degreed; some locations may have additional or different qualifications in order to comply with local requirements.
  • Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and other stakeholders.
  • Job related technical knowledge necessary to complete the job.
  • To learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines.
  • To attend to detail and work in a time-conscious and time-effective manner.

  Qualifications

  • Basic Job Requirements: Accredited four-year degree or global equivalent in Human Resources, Industrial Relations, Psychology, Education, or a related field; advanced degree preferred. Professional HR certifications such as SPHR, GPHR, or equivalent accreditations. Completion of leadership, management, or professional training programs. Participation in professional HR associations, conferences, or industry forums.
  • Preferred Qualifications: Strong analytical, judgment, problem-solving, and conflict-resolution skills with the ability to provide sound, independent recommendations. Demonstrated ability to lead medium-to large-scale projects. Excellent written, verbal, and presentation skills. Strong organizational, leadership, and project-management capabilities. Ability to build trusted relationships and partner effectively with leaders, peers, and employees at all levels. Team-oriented mindset with strong collaboration skills across diverse groups. Intermediate to advanced cross-cultural awareness and global collaboration experience. Demonstrated discretion in handling confidential employee and company information. Experience developing or implementing HR policies, procedures, and methods. Experience working closely with operational management and negotiating contracts with outside vendors or agencies. Experience managing budgets and contributing to functional strategic objectives. Experience working with global offices or multinational teams. Ability to deliver results in a fast-paced environment with shifting priorities. Proficiency in standard office software and core HR systems; familiarity with internal databases. Experience working in unionized environments, including interpreting collective bargaining agreements, supporting labor-management relations, and contributing to grievance or negotiation processes. Strong working knowledge of the Service Contract Act (SCA), including wage determinations, fringe benefits compliance, documentation requirements, and HR responsibilities within government contracting environments. Ability to guide leaders and HR staff on union-related and SCA-related compliance obligations and best practices.