Director Human Resources

About the role

InterDent Service Corporation is seeking a strategic, collaborative, and results‑oriented Director of Human Resources to lead HR business partnership across its operations organization. Reporting to the CHRO, the Director serves as a trusted advisor to executive and operational leadership, helping shape workforce strategy while leading a high‑performing regional HR team. This role oversees two Human Resources Managers/Business Partners and provides functional leadership to three Human Resources Generalists through a dotted‑line reporting structure, supporting approximately 2,000 employees across eight western states. The position may be based from the Vancouver, Washington or El Segundo, California corporate support centers.

Responsibilities

• Lead, develop, and mentor a team of two Human Resources Managers/Business Partners while providing strategic direction and functional leadership to three Human Resources Generalists.
• Build organizational capability by developing HR talent, strengthening business partnership skills, and promoting operational excellence across the HR team.
• Establish priorities, allocate resources, and ensure consistent delivery of HR services across multiple regions.
• Foster collaboration and consistency across the HR function while serving as an influential leader within the broader People organization.
• Serve as the primary strategic HR partner for Regional Vice Presidents, Directors of Operations, and senior operational leadership.
• Develop workforce strategies that support organizational growth, operational performance, employee engagement, and retention.
• Partner with leaders to evaluate organizational design, staffing models, succession planning, and leadership development initiatives.
• Translate business objectives into actionable people strategies that improve organizational performance.
• Provide executive‑level guidance on complex employee relations matters, investigations, performance management, corrective actions, and separations.
• Conduct or oversee investigations involving harassment, discrimination, retaliation, and other workplace concerns.
• Partner with Legal to mitigate employment risk and ensure compliance with federal, state, and local employment laws.
• Support reductions in force, organizational restructures, and other sensitive workforce initiatives.
• Lead annual performance review and merit process.
• Lead succession planning and talent review processes across supported business units.
• Identify leadership development opportunities and implement programs that strengthen management capability.
• Champion employee engagement initiatives and recognition programs that reinforce InterDent's culture and values.
• Lead organizational change initiatives associated with business transformation, acquisitions, restructuring, and operational improvement.
• Partner with executive leadership to develop communication and change management strategies that improve adoption and organizational effectiveness.
• Drive continuous improvement within HR processes, policies, and service delivery.
• Ensure compliance with all federal, state, and local employment regulations across multiple jurisdictions.
• Maintain current knowledge of employment legislation and proactively advise leadership on regulatory changes.
• Prepare and present innovative HR metrics, audit findings, and operational reports to identify trends and opportunities for improvement.
• Support internal audits, litigation preparation, and agency responses as required.
• Partner closely with Benefits, HRIS, Compensation, Finance, and Operations to deliver integrated people solutions.
• Participate in strategic planning, annual budgeting, workforce forecasting, and organizational planning initiatives.
• Evaluate HR programs and initiatives using data and workforce analytics to measure effectiveness and drive continuous improvement.

Qualifications

Required:

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Eight or more years of progressive Human Resources leadership experience.
• Minimum of three years leading HR professionals or HR Business Partners.
• Demonstrated success supporting multi‑site organizations with geographically dispersed workforces.
• Strong background in employee relations, organizational development, compliance, and leadership coaching.

Preferred:

• Healthcare, dental, retail, hospitality, or other large multi‑site service organization experience.
• Experience supporting organizations with 1,500+ employees across multiple states.
• Experience leading organizational change and transformation initiatives.

Skills

• Executive presence with the ability to influence leaders at every level of the organization.
• Strong business acumen and strategic thinking.
• Exceptional coaching, relationship‑building, and communication skills.
• Ability to balance strategic initiatives with operational execution.
• Data‑driven decision‑making and analytical problem‑solving.