Coordinator, Human Resources

WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. WHO YOU’LL WORK WITHYou’ll work with the broader Chicago Human Resources and Program Management teams, as well as local operations teams. With guidance from your supervisor, you’ll also work with regional centers of excellence, including HR Operations, Benefits, and Immigration. WHERE YOU’LL FIT WITHIN THE TEAM As the Coordinator, Human Resources in our Chicago office, you’ll serve as the primary point of contact for assigned employee cohorts and provide general HR and administrative support for our consulting and business function populations. Strong customer service, attention to detail, organization, and thoughtful written and verbal communication are essential to the role. WHAT YOU’LL DO Cohort-specific responsibilitiesYou’ll currently support first-year Associate Consultants and select populations of functional professionals.Serve as a primary point of contact for assigned cohorts, providing guidance on policies, options, timelines, and next steps, and escalating more complex matters as appropriatePartner closely with Program Management and supervisor to support aspects of performance management including first cycle review and coordination of process logisticsSupport compensation and tenure processes for assigned populations, including regular data review/audits, bonus calculations, and employee inquiries, with oversight from supervisor; coordinate with the regional Compensation team as appropriateExecute departure and transition processes including employee consultations and exit interviews Operational responsibilitiesYou’ll own HR administrative tasks that support core programs across the employee lifecycle, including transfers, externships, leaves of absence, and other employee movement activities, working closely with the HR Operations center of excellence.Maintain accurate employee data and documentation in Workday and other internal systems and trackers; run reports and audit data to ensure accuracyCoordinate new hire pre-start communications and onboarding logistics for all Chicago employees, liaising with supervisors and other relevant stakeholders to ensure a positive Day 1 and smooth introduction to BainAssist with I-9 records management and compliance with support from supervisor; ensure accurate and timely completion of I-9 and E-Verify requirements for new hires/rehires; assist with visa/immigration updates as neededExecute agreements and memos for HR programs across the employee lifecycle and coordinate with the HR Operations team for all necessary entries in WorkdayExecute offboarding processes including generating and tracking departure documentation and coordinating with internal stakeholdersMonitor and respond to inquiries in the Chicago HR inbox, flagging to teammates as neededOversee welcome gift and anniversary awards processes with limited support from supervisor; collaborate with People Analytics to calculate service anniversary dates; coordinate ordering, communications, and distribution of giftsAssist with HR data and reporting requests from local teams as appropriate Additional responsibilitiesCollaborate with cross-functional teams (e.g., Office Services, Recruiting, Benefits, Immigration & Mobility, and HR Operations) to ensure accurate, timely, and consistent execution of HR activitiesSupport team process improvement efforts and special projects as assigned or as opportunities ariseSupport teammates and local teams during periods of peak workload or coverage needsContribute to office connectedness and people-focused initiatives and activities ABOUT YOU2-3 years of professional experience, ideally within a professional services or fast-paced, client-focused environmentMeticulous attention to detail requiredProven critical thinking and problem-solving skillsAbility to prioritize, meet deadlines and juggle multiple tasks simultaneouslyStrong customer service, organizational, interpersonal and communication skillsExemplary professionalism, acts as a role model of Bain’s operating principlesAbility to handle sensitive and confidential information with discretion, professionalism, and integrityAbility to work independently as neededContinuous improvement mindset and willingness to learn and evolvePreferred qualificationsBachelor’s degree preferred or an equivalent combination of education, training and/or relevant experienceProficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with Workday or similar HRIS platforms is a plus Working model: This role follows a hybrid model, requiring in-office presence at least 3 days per week. U.S. COMPENSATION INFORMATIONCompensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $58,000 - $69,750. Placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level.Annual discretionary performance bonusThis role may also be eligible for other elements of discretionary compensation4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start dateBain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheckGenerous paid time off, including parental leave, sick leave and paid holidaysFully vested 401(k) company contributionPaid Life and Long-Term Disability insurance