Director, Healthcare Market (HD), California North Ecosystem

From the beginning, Genentech has been a team of highly dedicated, passionate individuals united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key.

About the role

As Director, Field Leadership & Strategic Accounts, California North Ecosystem, you will be a key leader focused on delivering healthcare solutions to customers and their partners. You will work closely with the Executive Director, Healthcare Market (HED) to shape the strategic vision for the ecosystem and engage with healthcare stakeholders. You will lead a diverse team of experts to drive growth and prioritize patient outcomes, customer satisfaction, and business objectives.

• Manage an ecosystem Commercial team responsible for diverse product portfolios and align with ecosystem and therapeutic area priorities.
• Deeply understand the unique needs of each customer in their pursuit of improved patient outcomes, lower costs, and improved quality of care by building, maintaining, and leveraging networks and relationships in the healthcare ecosystem and co-creating solutions with customers.
• Contribute to and execute the strategic near and long-term vision and direction for the healthcare ecosystem set by the Executive Director, Healthcare Ecosystem and therapeutic areas to assist Squads in identifying partnerships and executing partnerships which enhance customer experience, improve patient outcomes, and deliver on business opportunities for Genentech.
• Lead the development and execution of customer account planning for target account(s) to deliver maximum impact opportunities.
• Travel to meet customer account needs and attend relevant therapeutic conferences.
• Build, lead, and motivate a diverse team of people with deep functional and therapeutic area expertise. With the ecosystem leadership team, harness the collective expertise of the ecosystem team to engage effectively and compliantly across the ecosystem.
• Create and foster a culture that enables and requires employees at all levels to live our Operating Principles in all aspects of their work.

This is a field-based role covering Northern California. Candidates must live within the ecosystem for consideration. Once hired, the position title will be 'Healthcare Director' in harmony with internal roles of the same nature.

Requirements

• Bachelor’s Degree (required).
• 8 or more years of work experience with a minimum of 3 years previous field management experience and/or marketing experience with cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems).
• Account management or alliance/partnership management experience, including developing and implementing account plans for various health ecosystem players (e.g., health system or hospital).
• Proven track record in coaching, training, and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets, and other responsibilities.
• Excellent communication and interpersonal skills, including negotiation and relationship management, to drive the achievement of objectives.

Preferred Qualifications

• Advanced degree.
• Broad therapeutic area experience, managing multiple areas simultaneously.
• Deep Payer Experience, ideally including local, regional, and national understanding of payers in the Ecosystem.
• Previous Account Management Experience, ideally including local, regional, and national understanding of health systems in the Ecosystem.
• In-depth knowledge of strategy development, including contracting strategy, administration, and pull-through.
• Strong executive presence and ability to engage with C-Suite executives.
• Strong Account Negotiation skills.

Schedule

• Field-based position requiring significant driving of either a company-provided or personal vehicle, as well as prolonged periods of sitting.
• Overnight travel may be required.
• Motor vehicle record checks will be conducted periodically to determine eligibility for driving a company vehicle or any vehicle on company business.

Pay

The expected salary range for this position based on the primary location of Northern California is $209,900.00 – $389,900.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is also eligible for incentive compensation calculated and paid in accordance with the applicable Incentive Compensation Plan for the role.

Benefits

This position qualifies for the benefits detailed at the Genentech benefits link.