Director, FP&A - Operations

About the role

Serve as the embedded finance partner to Operations leaders in their weekly reviews, planning cycles, and operating decisions
Own the Operations P&L: forecasting, BvA, variance analysis, and the weekly narrative on cost-to-serve and unit economics
Build and maintain the capacity, headcount, and operating expense models that scale Operations as volume grows
Connect operational levers: clearance, DOM, cycle time, fall-through, renovation spend, and vendor cost to P&L outcomes that leaders can act on
Build models in Google Sheets and Claude, and design AI-powered automation to compress reporting cycles, and free up time for judgment work
Partner with Accounting on monthly close for Operations cost centers, ensuring data integrity and audit readiness

Responsibilities

• Serve as the embedded finance partner to Operations leaders in their weekly reviews, planning cycles, and operating decisions
• Own the Operations P&L: forecasting, BvA, variance analysis, and the weekly narrative on cost-to-serve and unit economics
• Build and maintain the capacity, headcount, and operating expense models that scale Operations as volume grows
• Connect operational levers: clearance, DOM, cycle time, fall-through, renovation spend, and vendor cost to P&L outcomes that leaders can act on
• Build models in Google Sheets and Claude, and design AI-powered automation to compress reporting cycles, and free up time for judgment work
• Partner with Accounting on monthly close for Operations cost centers, ensuring data integrity and audit readiness

Requirements

• 10+ years of finance experience, with significant time as an embedded FP&A partner to an operations organization at a high-growth or tech-enabled company
• Deep expertise in driver-based modeling, capacity planning, and unit economics
• Strong SQL skills with experience working directly in a modern data warehouse (Snowflake preferred)
• AI-native mindset, with real examples of using LLMs and automation to improve finance workflows, not just curiosity, but actual shipped work
• Experience owning a full P&L: forecasting, BvA, variance analysis, and translating operational metrics into financial outcomes
• Excellent communication, sound judgment, and a direct, low-ego working style

Bonus points

• Working knowledge of Python and version control (GitHub)
• Experience with Adaptive or similar planning software (Anaplan, Planful)
• Background in real estate, proptech, or marketplace businesses
• Experience scaling finance processes alongside a fast-growing operations org (you've built the models that didn't exist yet, not just maintained inherited ones)