Director - Operations

About the role

We are seeking a Director - Operations to join our team supporting our Department of Justice (DOJ) Programs. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

Responsibilities

• Provide overall leadership, direction, and control for all contract activities in support of Justice agency IT Services.
• Serve as the single authoritative Point of Contact (POC) between the contractor and Government for all contractual, technical, financial, and performance matters.
• Exercise full authority to commit contractor resources, make binding decisions, and resolve issues on behalf of the contractor.
• Develop, implement, and maintain the Program Management Plan (PgMP) and associated management processes in coordination with the COR and IT Program Manager.
• Ensure all work is performed within cost, schedule, and performance parameters while meeting or exceeding required service levels.
• Proactively identify risks, issues, and potential performance impacts, implement mitigation strategies, and brief the Government on status and resolution actions.
• Lead program execution meetings, status briefings, and ad hoc reviews, providing clear, accurate, and actionable reporting.
• Coordinate across all functional areas (network operations, cybersecurity, databases, help desk, systems engineering and administration, etc.) to ensure integrated service delivery.
• Ensure compliance with DOJ (as applicable) policies, contract requirements, and ITIL-based management practices.

Qualifications

• Top Secret clearance
• PMP certification
• 10+ years of Federal IT program management experience
• Experience with DOJ is highly desired

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401K
• Life insurance
• Short-term and long-term disability plans
• Vacation time
• Holidays

Pay

Target salary range: $125,000.00‑$160,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.

Schedule

Work schedule: day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. Location: Telework with limited travel to HQ. Amount of travel: less than 10%.