Director, Facilities

About the role

The Facilities Director oversees and manages all aspects of the Facilities Department, including hiring and termination, staff performance and development, scheduling, operational expenses, and supply and capital expenditures. This position reports to the General Manager.

Key Responsibilities

• Communicate the core values and mission of BlueStar Resort & Golf to support the achievement of company goals.
• Aid the community in achieving the Community Master Plan by staying driven by the community core purpose, values, and department's mission.
• Develop and administer a sound organizational plan; initiate improvements as necessary.
• Establish and maintain quality standards for community services, amenities, and facilities.
• Work closely with the General Manager and leadership team to provide short- and long-term facility planning in accordance with community budgetary guidelines and protocol.
• Work closely with the Board of Directors to assure the success of the community goals and directives; attend monthly board meetings and select committee meetings to assure proper implementation and community awareness; serve as a liaison between all management staff and the Board.
• Provide advice and recommendations to the General Manager and Board for construction, alterations, maintenance, materials, supplies, equipment, and services not provided in approved plans or budgets; direct the preparation of reports and other support material for committee and Board use.
• Oversee the development and implementation of community directives as it relates to the departmental policies, procedures and operations; works closely with each department manager to assure proper management directives in line with community, state, federal, and county rules and regulations.
• Promote positive homeowner relations, act as a liaison for all homeowner concerns, inquiries, and complaints; facilitate dispute resolution when necessary.
• Convene and preside over meetings with department managers and conduct regular staff meetings.
• Handle emergencies such as fires, accidents, and breaches of security promptly; emphasize prevention through training, inspection, and preventative enforcement.
• Oversee facility repairs, installations, small construction remodeling, grounds improvement and maintenance projects; assure completion in a timely and safe manner.
• Oversee inventory, work requests, financial expenditures and other data necessary to assure systematic control of operations in accordance with standards.
• Conduct daily walk-through inspections to evaluate property conditions.
• Oversee the monitoring, evaluating, tracking, and reporting adequacy of outside maintenance contracted services.
• Safety Lead for the property.

Personal Attributes

• Highly customer-oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Role model and able to live our BlueStar core values: Honesty and Integrity, Respect for the Individual, Teamwork, Competitive Spirit.

Minimum Requirements / Qualifications / Skills

• Bachelor’s Degree with a specialization in Business Management preferred.
• Five to ten years related experience preferred.
• Training in an HOA environment a plus.
• CAI Certification preferred (PCAM, LSM, ASM, CMCA).
• Computer literate with proficient knowledge of Microsoft Office.
• Ability to write reports, business correspondence, and procedure manuals.
• Knowledgeable about financial forecasting and budgets with ability to create and maintain effective financial accountability to the company and ownership.
• Strategic planning, change management, problem-solving, decision-making, delegation, time management, supervisory and employee development skills.
• Excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff and clients.
• Ability to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
• Demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
• Be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.

Employment Status

Full Time

Pay Range

$85,000.00 Annual

Benefits

• New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

Qualifications

• Bachelor’s Degree with a specialization in Business Management preferred.
• Five to ten years related experience preferred.
• Training in an HOA environment a plus.
• CAI Certification preferred (PCAM, LSM, ASM, CMCA).
• Computer literate with proficient knowledge of Microsoft Office.
• Ability to write reports, business correspondence, and procedure manuals.
• Knowledgeable about financial forecasting and budgets with ability to create and maintain effective financial accountability to the company and ownership.
• Strategic planning, change management, problem-solving, decision-making, delegation, time management, supervisory and employee development skills.
• Excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff and clients.
• Ability to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
• Demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
• Be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.