Director, Digital Receivables, Transaction Banking Product (Product Team Manager/Team Lead) , TD Securities

Work Location: New York, New York, United States of America • Full-time (40 hours per week) • Line of Business: TD Securities

About the role

The Director, Digital Receivables Product Team Lead will act as a trusted advisor to the Head of Receivables Product Capabilities, providing strategic insights and supporting decision making and program execution. This role blends people management, business management, execution oversight, and transformation enablement—ensuring the Receivables Product Team operates efficiently, delivers against strategic priorities, and builds strong foundations for growth.

The Team Lead will act as a "player/coach", having overall responsibility for developing a comprehensive product delivery strategy to drive adoption of digital receivables products, and development of market-leading order-to-cash solutions that reduce the cost and complexity of managing receivables and improve the DSO for clients in the US and Canada. The Lead will manage the Digital Receivables team responsible for Bill Pay, Payment Aggregation, Consolidated and Integrated Receivables, and Health Care Receivables.

The Team Lead will play a critical role in establishing operating rhythms, coordinating across stakeholders, managing risks and dependencies, and enabling leadership to focus on strategic outcomes. The role requires a blend of strategic insight, operational expertise, and strong interpersonal skills to navigate the complexities of the Transaction Banking transformation landscape.

Responsibilities

• Oversee and manage the Digital Receivables Product team, ensuring high performance and continuous development.
• Act as an industry consultant by critically evaluating legacy processes and established practices, offering strategic insights into sector operations, and proactively challenging the status quo to drive innovation and operational efficiency.
• Oversee key projects and initiatives, ensuring alignment with program goals and timelines, including establishing and managing internal product factory forums, reporting processes, and performance dashboards to track progress, risks, and benefits realization alongside the Transformation Office Delivery team.
• Monitor and report on key performance indicators (KPIs), using data-driven approaches to inform decision-making and support continuous improvement.
• Anticipate and manage risks, ensuring timely escalation, issue resolution, and compliance with internal policies.
• Collaborate with internal teams to incorporate client feedback into process improvements.
• Stay updated with industry trends and best practices to offer relevant advice and solutions.
• Lead meetings to understand customers’ needs and develop business relationships within client accounts.
• Analyze industry trends and competitor activities to inform product development.

Requirements

• Previous team supervisory experience is required.
• 10+ years of business experience and expertise in Transaction Banking across the mid-market and large corporate client segments (including strong knowledge of banking technologies, platforms, etc.).
• 7+ years of experience as a product manager with deep knowledge of US and Canadian payment systems.
• Experience working in a multinational environment, with an understanding of global markets and cross-border transaction banking.
• Strong project management skills, with experience in overseeing complex projects and ensuring timely delivery of outcomes.
• Strong analytical and problem-solving skills, with the ability to synthesize data and provide actionable insights.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively to diverse audiences.
• Ability to thrive in a fast-paced environment, managing multiple priorities and adapting to changing circumstances.
• Superlative emotional intelligence, problem-solving, and team-building skills.

Qualifications

• Experience in the financial technology (FinTech) industry.
• Payment Industry accreditations.

About TD Securities

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product, and experience remarkably human and refreshingly simple.

Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues, and communities.

Pay

$138,320 - $250,000 USD base pay. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Benefits

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes:

• Base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan).
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
• Banking benefits and discounts.
• Career development and reward and recognition programs.

We provide training and onboarding sessions to ensure success in your new role. Regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs, help unlock future opportunities.