Director, Digital Channels

Careers

About the role

Tropical Smoothie Cafe, LLC and its independently-operated franchisees help support those in our local communities. Employment opportunities at your local cafe are managed by the independent franchisees who run those cafes. Corporate opportunities at the support center in Atlanta, GA and the one company-operated cafe in Atlanta, GA are managed by Tropical Smoothie Cafe, LLC, the franchisor of the Tropical Smoothie Cafe system.

Responsibilities

• Manage the day-to-day operations of the cafe, including food preparation, customer service, and inventory management.
• Ensure compliance with all health and safety regulations.
• Develop and maintain positive relationships with customers and team members.
• Train and supervise staff to ensure high standards of service and quality.
• Contribute to the success of the franchise by promoting the brand and supporting the franchisee.

Requirements

• A high school diploma or equivalent is required.
• Experience in a fast-paced environment is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work flexible hours, including weekends and evenings.

Qualifications

• Excellent customer service skills.
• Knowledge of food service operations and safety protocols.
• Ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite.

Skills

• Customer service orientation.
• Time management and organizational skills.
• Problem-solving abilities.
• Team player mentality.

Benefits

• Comprehensive health insurance coverage.
• Flexible scheduling options.
• Opportunities for career advancement within the franchise system.

Pay

The pay range for this position is $15.00 - $20.00 per hour, depending on experience and qualifications.

Schedule

Shifts are typically 8 hours long, Monday through Saturday, with some flexibility based on business needs.