Director, Customer Partner - Government (Springfield, IL)

About the role

Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships.
Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult.
Deliver on budget, owning revenue, profit/loss, and growth objectives.
Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth.
Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals.

Responsibilities

• Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships.
• Drive profitable growth leading with a consultative approach and Kyndryl Consult.
• Deliver on budget, owning revenue, profit/loss, and growth objectives.
• Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth.
• Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals.

Requirements

• 10+ years of experience managing sales process end-to-end.
• 5+ years of experience running account P&L.
• $10M+ must have experience on government accounts.
• Deep knowledge of business and technology trends and government industry best practices.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Open-minded and empathetic approach in relationships with customers.

Qualifications

• Bachelor's degree or Master’s degree in relevant field.
• Sales experience in technical solutions.

Skills

• Customer-focused approach.
• Strategic account management.
• Consultative selling.
• Account profitability.
• Revenue growth.
• Cost and profitability management.
• Collaboration with partners.
• Deep industry expertise.
• Proactive account growth.
• Account P&L ownership.
• Customer satisfaction.
• Account compliance.
• Integrity.

Benefits

Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.

Pay

The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule.

Schedule

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.