Director, Customer Partner - State of Ohio

About the role

Drive Growth and Profitability
- Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
- Proactively expand scope: Generate new opportunities and expand existing work into larger scopes and new capabilities.
- Maximize renewals: Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
- Own the P&L: Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.

Build Strategic Connections

Cultivate executive alliances: Create, maintain, and develop deep connections with top-level decision-makers.
Orchestrate the team: Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
Partner for scale: Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
Lead with industry expertise: Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.

Deliver Excellence

Deliver tailor-made solutions: Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
Maintain a stellar reputation: Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
Shape the future: Use your creativity and expertise to transform the future of account management.