Director, Community Engagement

We need to output HTML fragment with sections: headings

for each section that has real content. Use

• for lists. Use

  for prose. No job title heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Proposed Minimum Salary Commensurate" etc. Salary: "Salary Commensurate with experience." Since it's just "commensurate with experience" which is placeholder, we should NOT create Pay section because it's not specific. So omit Pay. Benefits: they gave a paragraph describing benefits: "The System Offices ... provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance." That's specific enough for Benefits section. So include Benefits heading with list. Schedule: Not mentioned. No schedule specifics. So omit Schedule. Qualifications: There's Education And Experience, Knowledge, Skills And Abilities, Preferred Qualifications, Other Requirements. We need to decide which sections to output. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role (maybe job description summary), Responsibilities, Requirements (maybe Education And Experience), Qualifications (maybe Knowledge, Skills And Abilities), Skills (maybe separate?), Benefits. But we should not create thin sections. Prefer few substantive sections. We have a lot of content: Job Description Summary (paragraph). Responsibilities (long list with subheadings). Education And Experience (Bachelor's degree or equivalent, 12 years). Knowledge, Skills And Abilities (list of knowledge areas). Preferred Qualifications (list). Other Requirements (security-sensitive, etc). We could combine Education And Experience and Knowledge, Skills And Abilities into a "Qualifications" section. Preferred Qualifications could be part of Qualifications as well, maybe as a sublist. Other Requirements could be part of Requirements? But we have a "Requirements" heading possible. Could have sections: About the role (Job Description Summary), Responsibilities, Qualifications (combining Education, Knowledge/Skills, Preferred), Benefits. Possibly also "Other Requirements" but could be included in Qualifications as a list. We must not repeat job title as heading. Use

  for each section. We need to preserve all substantive information, not invent or summarize away detail. So we need to keep details but can format as lists. We must not include boilerplate like Equal Opportunity/Veterans/Disability Employer. That's EEO, remove. Also remove "Only complete applications will be considered..." etc (application instructions). Remove "A cover letter and resume may be required..." etc. Remove "All positions are security-sensitive." etc? That is part of Other Requirements but maybe we keep security-sensitive info? The instruction: remove EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The security-sensitive statements might be considered part of Other Requirements, not boilerplate. However lines like "Only complete applications will be considered for employment at The Texas A&M System Offices." is application instruction, remove. "Incomplete job application data could result in your application being rejected without an option to reapply." remove. "A cover letter and resume may be required in addition to a completed employment application." remove. "All positions are security-sensitive." maybe keep? It's a requirement. But "Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check." That's also a requirement. Keep. We need to ensure we don't include duplicated lines. There's duplication of "Job Description" heading earlier; we ignore. Now craft HTML. Structure:

  About the role

  Job Description Summary paragraph.

  Responsibilities

  • System-Wide IT Conference Planning and Execution: ... (maybe break into sub-items? Could keep as one li with semicolons? Better to break into subpoints? The instruction: use
    • for any list of duties/requirements/benefits. So each duty as li. We have many responsibilities with subheadings. We could make each top-level responsibility as li, and inside maybe we can include further detail as text within same li (not nested list). That's acceptable. Thus list items: - Plan, organize, and execute system-wide IT conferences, summits, and professional development events that bring together CIOs, IT leaders, technical staff, and stakeholders from across the A&M System's 12 universities, health science center, and state agencies. Work with a third party who may handle much of the event execution details. Develop conference agendas, themes, and programming in close consultation with the CIO, ensuring alignment with OIT strategic priorities, emerging technology trends, and the professional development needs of the A&M System IT community. - Plan and coordinate the CIO's on-site engagement visits to A&M System member institutions, working with member CIOs, presidents' offices, and administrative staff to develop visit agendas, briefing materials, and logistics. Prepare background research, institutional technology profiles, and discussion guides for each member visit, ensuring the CIO is informed about member-specific IT priorities, challenges, projects, and governance structures. Coordinate follow-up activities after each member visit, including tracking action items, documenting commitments, preparing summary reports, and ensuring timely communication back to member stakeholders. - Assist with the coordination and planning of internal and external grant programs led by the CIO, including project management support and coordination of the large communities involved with these programs. Support the production of progress reports to government agencies and internal stakeholders regarding internal and external grant projects led by the CIO. Ensure follow-up with community engagement and other tasks involved in these internal and external grant programs. - Work with the Director, IT Business Operations with OIT's organizational change management needs, establishing frameworks, methodologies, and toolkits that support the successful adoption of new systems, processes, and technologies across the A&M System. Create change management plans for major OIT initiatives, including stakeholder analysis, change impact assessments, communication strategies, training plans, resistance management approaches, and adoption measurement frameworks. - Establish, facilitate, and sustain communities of practice (CoPs) in emerging technology areas—with an initial and primary focus on artificial intelligence—that connect IT professionals, researchers, faculty, and staff across the A&M System. Design community of practice structures including governance, membership models, meeting cadences, communication channels, and knowledge-sharing platforms that encourage active participation and peer learning. Curate and organize community programming such as speaker series, demonstrations, hands-on workshops, use case showcases, journal clubs, and collaborative problem-solving sessions focused on AI adoption, responsible AI practices, and emerging technology applications in higher education. - Partner with each of OIT's three main delivery units to develop and execute community engagement and communications strategies for their major projects, service rollouts, and system upgrades, ensuring consistent messaging and professional presentation. Coordinate the development of project-specific communications including announcements, status updates, user-facing documentation, video tutorials, webinars, and go-live readiness materials for enterprise applications (Workday, FAMIS, SSO, Enterprise Data Warehouse, TrainTraq, and others). - Work with the OIT senior leadership team on OIT's digital presence in social media, especially as it relates to system-wide community engagement activities and with internal and external grant programs. Develop a content strategy for OIT's digital presence, including the OIT website (it.tamus.edu), social media channels, and internal collaboration platforms, ensuring that content is current, engaging, and aligned with OIT's mission and the CIO's messaging priorities. - Directly supervise assigned professional and administrative staff within the OIT community engagement function, including setting performance expectations, conducting annual evaluations in Workday, and providing regular coaching and feedback. Recruit, develop, and retain talented staff with competencies in event management, communications, change management, and community facilitation. - Serve as a representative of OIT at System Offices functions, member institution events, and external engagements as directed by the CIO. Support the CIO in preparing for Board of Regents presentations, Chancellor's Cabinet briefings, and legislative engagements by developing talking points, presentation materials, and supporting documentation. Coordinate with the Director, IT Business Operations on cross-cutting OIT initiatives that span both business operations and community engagement, including strategic planning, continuous improvement, and stakeholder satisfaction assessment. Contribute to the development and execution of OIT's strategic plan, with particular focus on engagement, adoption, and communication objectives. Perform other duties as assigned by the CIO to support the mission, visibility, and effectiveness of the Office of Information Technology.
    Now Qualifications section. We need to include Education And Experience, Knowledge, Skills And Abilities, Preferred Qualifications, Other Requirements (security-sensitive etc). Could combine into one Qualifications section with sublists? But we must use
    • for any list. Could have multiple
      inside section. Simplify:

      Qualifications

      Education and Experience: Bachelor's degree or equivalent combination of education and experience. Twelve (12) years of related experience.

      • Knowledge of higher education IT environments, including the structure and operations of university system offices, shared services models, and IT governance frameworks.
      • Knowledge of event planning and conference management best practices, including logistics, budgeting, speaker coordination, vendor management, and virtual/hybrid event delivery.
      • Knowledge of emerging technology trends in higher education, with particular depth in artificial intelligence, generative AI, responsible AI practices, and their applications in teaching, research, and administration.
      • Knowledge of marketing and communications principles, including content strategy, social media management, brand management, and digital communications for institutional audiences.
      • Knowledge of community of practice design principles, facilitation techniques, and strategies for sustaining professional learning communities across distributed organizations.
      • Knowledge of project management techniques and methods.
      • May be required to work occasional hours outside the normal office schedule to meet project milestones, support go-live/cutover events or coordinate with stakeholders across locations.
      • Occasional travel may be required to attend meetings, coordinate with cross-department or external stakeholders, or attend professional development events.
      • Must adhere to internal controls established for the department.
      • Prolonged periods of sitting at a desk and working on a computer.
      • Occasional lifting of items weighing up to 15-25 pounds (e.g., laptops, files, or office supplies).
      • Ability to multi-task and work cooperatively with others in a cross-functional capacity.

      Preferred Qualifications: Bachelor's degree in Communications, Marketing, Public Administration, Information Technology, Business Administration, or a related field, or equivalent combination of education and experience. Twelve (12) years of progressively responsible experience in community engagement, change management, event planning, IT communications, or a related field, including at least two (2) years in a supervisory or management capacity.

      Other Requirements: This is a security-sensitive position and is restricted to U.S. citizens and legal permanent residents only. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

      We removed EEO line. Now Benefits section.

      Benefits

      • competitive health benefits
      • paid vacation, sick leave, and holidays
      • a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS