Director, Commercial Product

About the role

This position is remote eligible, with a preference for candidates based in McLean, VA; Dallas, TX; or Memphis, TN. As Director of Commercial Product, you will join Hilton's in-house Commercial Services team. This team supports the sales, revenue management, call center, and analytics functions that power Hilton's "commercial engine" and profitable growth. Reporting to the Senior Director of Commercial Product, you will work on CRS atomization, Inventory Innovation and new lines of business.

What You'll Do During a Typical Day

• Shape vision, strategy, and success metrics
• Use data, customer insights, and market context to uncover opportunities that make inventory more flexible, sellable, and valuable
• Challenge assumptions and balance short and long-term priorities
• Lead, coach and influence teams

How You'll Collaborate With Others

• Collaborate across Product, Technology, Revenue Management, Distribution, Digital, Guest Experience, Loyalty, and Operations
• Lead cross-functional teams through complex decision-making and cross-domain projects that span the full customer, commercial and operational journey

Deliverables You'll Take Ownership Of

• Lead the definition and delivery of strategic inventory capabilities that modernize how Hilton monetizes inventory
• Manage product strategy, roadmaps, requirements, and delivery across commercial platform, revenue growth, and customer experience capabilities

Qualifications

• Ten (10) years of professional experience, including six (6) years in Product Management
• Hospitality, travel, retail, e-commerce, or other inventory-intensive industry experience
• Experience coaching or leading product management teams
• Willing to travel up to 30%

Preferred Skills

• Product discovery and full delivery experience across systems
• Inventory, commerce, marketplace, pricing, distribution, or revenue management experience
• Familiarity with cloud platforms, APIs, and software development practices
• Experience with JIRA, Confluence, Figma, and/or prototyping tools

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

Pay

The pay range for this role is $145,000 – $190,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.

About Us

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.