Director, Business Operations
About the role
The Director, Business Operations will take Figma's most ambiguous, highest-stakes business questions from "no one knows" to a decision we can act on. This includes setting the direction for how Figma monetizes the AI era, from agents, consumption/usage-based billing, APIs, and acquired businesses, with a clear point of view on the model's evolution.
Responsibilities
- Take Figma's most ambiguous, highest-stakes business questions from "no one knows" to a decision we can act on — and own the outcome
- Set the direction for how Figma monetizes the AI era: agents, consumption/usage-based billing, our APIs, and acquired businesses — with a real point of view on where the model is going, not just where it is
- Build and lead a small, exceptional team; set the bar for structured thinking and exec-ready synthesis
- Be the partner Product, Finance, Engineering, and GTM want in the room when the problem is hard
- Communicate with exec-level clarity and influence senior leaders without authority
- Reason fluently about a P&L and a business model — strong business and financial instincts
- Lead and develop people
Requirements
You’re always the one handed the hardest, vaguest, most important problems. Pair a top-tier strategy foundation (management consulting, private equity, or investing) with operating experience at a high-growth software company (Product, Growth, Strategy & Ops, or BizOps) or a top-tier PE/VC firm. Have a track record of taking ambiguous, company-defining problems from zero structure to executive decision. Communicate with exec-level clarity and influence senior leaders without authority. Reason fluently about a P&L and a business model — strong business and financial instincts. Lead and develop people.
Qualifications
While it's not required, exposure to monetization, pricing & packaging, or business-model design — especially in the AI/consumption era is an added plus. Hands-on financial modeling / SQL is also an added plus.
Skills
A sharp, independent voice into company planning and our biggest capital-allocation calls.
Benefits
Full-time role that can be held from one of our US hubs or remotely in the United States.
Pay
$258,000 - $348,000 USD annually
Schedule
Full-time role