Director / Associate Director of Product Management, Consumer Apps

Job Summary

Our team builds consumer companion apps that pair with Lilly's medicines to support people managing chronic disease—helping them stay engaged, informed, and on track with their care. We are seeking a visionary Director / Associate Director of Product Management, Consumer Apps to support the strategy, development, and execution of our consumer companion app portfolio.

Responsibilities

• Partner with product leadership to help define future-state vision and roadmap for consumer companion apps.
• Prioritize investments based on consumer impact, health outcomes, and business goals, and ensure consistent delivery across the portfolio.
• Dig into research and data to extract meaningful insights, then craft clear, compelling narratives that make the "so what" obvious to stakeholders and influence product and strategic direction.
• Embody a no-ego, team-first mentality in all interactions. Foster a collaborative culture that prioritizes shared success over individual recognition.
• Represent the product team with humility and integrity when engaging with business collaborators, third-party vendors, and technology collaborators.
• Manage relationships with internal and external partners, including scoping work, tracking delivery timelines, and holding partners accountable to quality and roadmap commitments.
• Collaborate closely with design and engineering to ensure solutions are grounded in consumer needs, technically feasible, and aligned with the broader product experience.
• Champion the voice of the consumer in every product decision, using research, usage data, and qualitative insights to inform priorities.
• Partner with user research to bring in findings that inform product decisions and post-launch iteration.
• Collaborate closely with UX and research to ensure app experiences are intuitive and frictionless, anticipating consumer needs before they arise.
• Advocate for design quality and accessibility throughout the product lifecycle.
• Collaborate with Business Analysts/Product Owners on requirements, workflows, and designs for new features, providing input as features move toward build and testing.
• Establish technical standards and ensure scalable, modular solutions that can flex with product expansion.
• Build and maintain strong relationships with collaborators. Communicate app performance, strategic direction, and improvement opportunities in a way that resonates with and influences stakeholders at all levels, including senior leadership.
• Serve as the internal subject matter expert on consumer companion app best practices.
• Work closely with data and analytics teams to define and track in-market KPIs, asking the right questions of the data to uncover opportunities for improvement.

Qualifications

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business, Marketing) or relevant experience required.
• Minimum of 4 years of progressive experience in product management or relevant experience, with a strong focus on consumer-facing digital products, ideally in healthcare or a highly regulated industry.
• Strong problem-solving instincts, with the ability to break down ambiguous challenges and drive toward practical solutions.
• Strong preference will be given to candidates with demonstrated experience using research and insights to inform product development, usability/human factors expertise, or firsthand marketing experience.
• Demonstrated storytelling ability: comfortable translating research and data into narratives that inform and influence decisions at the senior leadership level.
• Exceptional interpersonal and communication skills, with a demonstrated ability to build trust, manage, and influence multiple high-level stakeholders with competing priorities.
• Experience managing internal and external partners, including scoping, timeline management, and holding partners to delivery and quality commitments.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Familiarity with regulatory requirements and compliance considerations in the healthcare industry (e.g., HIPAA, GDPR, FDA regulations) is a significant plus.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.