Director – Analytics & Market Intelligence

Key Responsibilities

• Define and lead the Analytics & Market Intelligence CoE strategy aligned to enterprise and business unit priorities
• Own intake, prioritization, and portfolio management of analytics, insights, and related initiatives across the organization
• Facilitate recurring governance forums (e.g., portfolio reviews, analytics forums, AI council participation) to align stakeholders and manage demand vs. capacity
• Establish and monitor KPIs, success metrics, and value realization across all CoE initiatives
• Ensure alignment between analytics roadmap, investments, and broader digital / IT strategy
• Lead and develop a team of five, consisting of two direct reports (over Market Intelligence and Data Science)
• Provide coaching, performance management, and career development for direct and indirect reports
• Foster a high-performance culture focused on business impact, collaboration, and innovation
• Ensure effective cross-functional collaboration between analytics, insights, IT, and business stakeholders
• Oversee execution of advanced analytics and AI initiatives, ensuring projects are prioritized, resourced, and delivered effectively
• Oversee the team who manages the development and productionization of models (e.g., forecasting, optimization, AI-enabled applications)
• Manage external vendor partnerships and engagements (e.g., AI/analytics vendors, consultants)
• Identify opportunities to scale AI and advanced analytics across functions
• Oversee delivery of competitive intelligence, market monitoring, and forward-looking insights
• Ensure consistent reporting and synthesis of market trends, earnings insights, and industry dynamics
• Support strategic initiatives such as revenue growth management, pricing, digital, and market modeling
• Act as a key strategic partner to senior leadership, business units, and functional teams
• Lead recurring stakeholder engagement through 1:1s, steering committees, and executive updates
• Translate business priorities into analytics and data science opportunities, and vice versa
• Ensure alignment and communication across functions including IT, Product, Sales, Finance, and Operations
• Oversee a diverse portfolio of initiatives including: AI and machine learning projects, Digital CoE alignment and data integration partnership with ISStrategic planning and analytics support, Market intelligence and reporting
• Track risks, dependencies, timelines, and outcomes across all major initiatives
• Support annual and long-range strategic planning processes
• Lead analytics-driven inputs into strategy development (e.g., market sizing, pricing insights, performance analytics)
• Facilitate development of executive materials, including strategy cascades and leadership presentations
• Manage CoE budgets, vendor contracts, and investment decisions
• Evaluate and optimize spend across analytics tools, data sources, and external partners
• Ensure ROI and value delivery from all third-party engagements

Qualifications

• 8–12+ years of experience in analytics, strategy, market intelligence, or related fields
• Proven leadership experience managing teams across analytics, data science, or insights
• Strong understanding of: Advanced analytics use cases and AI/ML concepts, Market intelligence and competitive analysis, Business strategy and financial drivers
• Experience managing cross-functional programs and senior stakeholder relationships
• Strong communication and executive presentation skills