Director, Account Manager-San Francisco

Fitch Solutions is a leading provider of insights, data, and analytics. It informs investment strategies, strengthens risk management capabilities, and identifies strategic opportunities. Analysts, lawyers, journalists, and economists offer in-depth views on credit markets, risk, individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

About the role

Join the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. You'll immerse yourself in a dynamic, fast-paced environment supported by the strong foundation of a leading financial services group.

Responsibilities

• Grow the Fitch Solutions business by delivering our value proposition effectively through a consultative sale approach.
• Build strong relationships with Buy-Side institutions including Pension Funds to grow revenue and identify opportunities for Fitch Solutions that include:
• Credit Research
• Investment Recommendations
• Fixed Income Data Services across all Fixed Income asset types, including Investment Grade, High Yield, Structured Finance, and Loans.
• Credit Risk Solutions
• Helping clients better understand and manage risk.
• Industry and Country Macro Research and Data
• Sustainability Across Securities, Entities, and Countries
• Navigate the client renewal process and drive cross-sell and upsell subscription sales including:
• Leading contract negotiations and ensuring favorable terms that align with company goals while maintaining strong client relationships.
• Directing end-to-end relationship management across the firm to drive engagement of all products through strategic relationship building, and coordinating with Customer Success Managers, Client Services, and Specialists.
• Engage in territory and account planning, including organizational hierarchy and mapping, using available data to develop informed strategies.

Requirements

• General knowledge of financial services and capital markets with a focus on fixed income preferred.
• A Bachelor’s degree, preferably in Finance, Business, or a related field, laying the educational foundation for excellence in financial markets.
• Essential 5+ years of sales/business development experience, with a track record of growing revenue streams within financial markets.
• Ability to develop an extensive network of contacts across your accounts at the senior executive level, procurement level, and business user level.
• Self-motivated and able to generate ideas and demonstrate initiative, tenacity, and perseverance, while having excellent time management and organizational skills.
• Creative problem-solving skills with the ability to diagnose issues and develop solutions.
• Excellent presentation and communication skills, both oral and written (PowerPoint a plus).
• Fluent written and spoken English language skills are essential.
• Travel: 25% Travel

What would make you stand out

• Ability to understand client strategy and performance and to build an account plan to align Fitch Solutions products and services within the client organizational hierarchy to optimize adoption and growth.
• Demonstrated history of positive engagements working in teams.
• A curious mind and passion for the financial markets.

Why choose Fitch

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
• Culture of Learning & Mobility: Dedicated trainings, leadership development, and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning, financial wellness, and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives.

Pay and Benefits

Expected base pay rates for the role will be between $100,000 and $120,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.