Direct Sales Representative - Base Pay + Uncapped Incentive (Hybrid - Phoenix, AZ)

Hybrid role based in Phoenix, AZ.

About the role

Join our October 2026 class of Inbound Sales Consultants and help customers protect what matters most. In this role, you will respond to inbound calls by positively promoting Farmers insurance products, consulting with customers to understand their needs, and selling products that best fit those needs. You may also make outbound calls to optimize sales potential.

Responsibilities

• Sell insurance products to inbound callers by gathering data to generate quotes and bind business; occasionally make outbound calls.
• Provide exceptional customer service and build strong relationships while educating customers about coverages and costs.
• Qualify customers for cross-sell and upsell opportunities.
• Navigate multiple computer systems while seamlessly interacting with customers.

Requirements

• Minimum 1 year of experience in a sales environment.
• Active Property and Casualty License.
• Proven ability to meet quotas, metrics, and goals.
• Drive to work in a fast-paced, high-energy environment.
• Desire for a long-term career within the insurance industry.
• Ability to take initiative, solve problems, and prioritize tasks.
• Direct sales skills and the aptitude to influence customers and close sales.
• Excellent written and verbal communication skills; ability to adapt communication style and explain complex policy information clearly.
• Must be eligible to obtain resident/non-resident Property and Casualty license in all required states.

Qualifications

• High School Diploma or GED.
• Minimum one year of sales or related experience.

Skills

You'll thrive here if you are:

• Self-motivated & goal-oriented – You set ambitious goals and chase them relentlessly.
• Customer-focused – You build trust and tailor solutions with empathy.
• Tech-savvy & adaptable – You navigate systems with ease and embrace change.
• Coachable & curious – You welcome feedback and seek growth.
• Accountable & reliable – You own your outcomes and show up ready.

Pay

Guaranteed annual base pay: $40,268 - $67,500 based on experience, plus uncapped performance-based incentive. Average additional earnings potential: $27,300 annually, with top performers earning up to an additional $75,000 on top of base pay. 5% bilingual incentive.

Schedule

• Full-time: 40 hours/week; five 8-hour shifts per week.
• Hybrid work model: 3 days in-office (2400 N. Farmers Way, Phoenix, AZ) and 2 days virtual for employees within 50 miles of a Farmers corporate office.
• Initial training may require in-office attendance; days vary based on business need.
• Must be available to work any shifts within the following hours, including evenings, Saturdays, and holidays:

• Department Hours: 7am-9pm CT (rotational Saturdays 8am-4:30pm CT).
• Training Hours: 9:30am - 6pm CT, Monday-Friday.

Benefits

• 401(k).
• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts.
• Life Insurance.
• Paid Time Off.
• Paid Parental Leave.
• Tuition Assistance.
• Bonus opportunity based on company and individual performance.