Sales Support Representative - Hybrid - Starting at $23.74/hr

Job description

• Follow order entry process and provide proactive updates on order status to accelerate billing process
• Provide phone support for inquiries from sales and healthcare professionals.
• Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships
• Process all work in accordance with relevant working practices and standard operating procedures.
• Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
• Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment
• Provide support beyond standard hours as needed if call volume and/or workload require additional time
• Support Sales Department by providing answers to questions generated by telephone, e-mails and fax
• Prepare product or service reports by collecting and analyzing customer information
• Implement and support Quality initiatives throughout branch
• Implement procedures to maintain accurate inventory records in the Enterprise Resource Planning (ERP) system through proper billing and replenishment processes

What you need

• High School Diploma or equivalent
• Three (2) years relevant work experience
• One (1)+ year ERP experience
• Ability to work flexible hours and overtime, as business needs

Preferred

• Bachelor's degree
• Experience as account representative; order processing; customer service

Pay

$23.74 - $32.12 USD Hourly

Benefits

• Medical and prescription drug insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Accident insurance
• Hospital indemnity insurance
• Personalized healthcare support
• Wellbeing program
• Tobacco cessation program

Financial Benefits

• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan
• Employee Stock Purchase Plan (ESPP)
• Basic life and AD&D insurance
• Short-term disability insurance

Additional Information

Click here to learn more about: US Stryker employee benefits