Direct Sales Manager

Key Responsibilities

• Develop and execute strategies to grow Direct Sales revenue across International Distribution, Domestic Private Label, OEM, and Korographics while identifying new market opportunities.
• Build and strengthen strategic customer relationships through regular business reviews, industry engagement, and proactive account management.
• Develop pricing strategies and evaluate new business opportunities that drive profitable growth and align with Koroseal's commercial objectives.
• Partner with Product Development, Marketing, Manufacturing, and Sales to identify market opportunities, develop new products, and successfully commercialize new programs.
• Lead cross-functional initiatives that enhance the customer experience, improve product adoption, and strengthen Korographics and other strategic offerings.
• Analyze sales performance, customer trends, and market data to recommend business strategies and support informed decision making.
• Serve as the commercial lead for key Direct Sales, OEM, and international accounts by ensuring exceptional service, proactive communication, and successful project execution.
• Maintain accurate customer, project, pricing, and pipeline information within Salesforce CRM, utilizing reporting and analytics to improve forecasting, visibility, and business performance.
• Develop and maintain standard operating procedures, business processes, and documentation that improve operational efficiency and consistency.

People Leadership

• Lead, coach, and develop a high-performing customer service team by establishing clear expectations, providing ongoing feedback, and supporting professional growth.
• Foster a culture of accountability, collaboration, customer focus, and continuous improvement aligned with Koroseal's Core Values and Behavioral Success Factors.
• Partner with Human Resources on talent acquisition, performance management, succession planning, and organizational development initiatives.

Cross-Functional Leadership & Process Improvement

• Build strong partnerships across Sales, Marketing, Product Development, Manufacturing, Customer Service, and Finance to align priorities and execute strategic initiatives.
• Lead special projects and organizational initiatives that support business growth, process improvement, and operational excellence.
• Represent Koroseal with professionalism while strengthening internal collaboration and external customer relationships.

Skills & Qualifications

• Bachelor's degree in Business, Marketing, Sales, or related field preferred.
• Five or more years of experience in strategic sales, business development, product management, or account management.
• Experience supporting international distribution, OEM, private label, or commercial product programs preferred.
• Strong business acumen with experience developing pricing strategies and evaluating market opportunities.
• Demonstrated ability to build lasting customer relationships and negotiate complex business opportunities.
• Excellent analytical, organizational, and project management skills.
• Strong written and verbal communication skills with the ability to influence cross-functional teams.
• Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Experience using Salesforce CRM or comparable customer relationship management platforms.
• Self-motivated with the ability to manage multiple priorities in a fast-paced environment.
• Must be able to walk and sit for long periods of time, ability to lift up to 20lbs safely.

Koroseal Total Rewards

• Vacation time, personal time, and 11 paid holidays.
• Medical, Dental and Vision Insurance including Savings Accounts.
• Company paid Short Term Disability & Life Insurance with supplemental options available for employees.
• 401(k) with company match.
• Paid training and career development.
• Employee well-being benefits including robust EAP offering.
• Company events.