Dir, Principal Experience Designer

About the role

Our team is designing the future of retirement to improve the lives of millions of Americans. TIAA’s Design office’s mission is to build a design-led culture, while strengthening our design capabilities, to create an end-to-end experience vision that unlocks innovation. We bring dignity and access through design excellence to inspire and empower clients to pursue retirement security with TIAA.

The role sets the vision for the design system and works with leadership to develop a roadmap aligned with the needs of the design system for consumers. You will own the creative vision of the design system, drive delivery of high-quality UI components and patterns, and guide the use and integration of AI into workflows and processes.

You will partner with engineering, product, brand and marketing teams to support the delivery of high-quality, accessible, and brand-consistent design solutions to our digital experiences, allowing TIAA to achieve its mission of retirement security for its customers. By innovating one of the world's biggest stages, you will have the chance to shape the future of retirement.

Responsibilities

• Define and lead strategic initiatives from conception to release within the design systems team and wider design community to evolve and grow the design system and design practice.
• Identify opportunities to improve processes, efficiencies and impact within the team and the design system as a whole.
• Evangelize the benefits of the design system to leadership, and cross-functional teams.
• Collaborate with partners to define, maintain, and improve a design system contribution model for the design and engineering organizations.
• Support the adoption and consumption of the design system through rituals such as Office Hours, communications, and training sessions and events.
• Collaborate with cross-functional teams to gather requirements and feedback for the design system.
• Express yourself as a continuous learner who is self-aware, curious to learn, and seeks feedback from others to continuously grow, always putting improvement over comfort.
• Lead as an accountable achiever, driving experiences with an outcome focus, and scanning the end-to-end experience for new approaches.

Qualifications

Required Qualifications: 5+ years of UX design and/or design management experience, proven experience in starting, implementing and governing design systems across a large scale, and proficiency in Figma.

Preferred Qualifications: 7+ years of UX design and/or design management experience, demonstrated background in enterprise experience design, consumer product design, and mobile platform design in an agile delivery model.

Additional preferred qualifications include experience with HTML, CSS, and JavaScript, familiarity with content management systems or static site generators, knowledge of Accessibility guidelines, and outstanding attention to detail, organizational and analytical skills.

Benefits

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones.

Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

Pay

Base Pay Range: $140,000/yr - $178,000/yr. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance.