Dining Room Captain

About the role

Westminster Towers is a large upscale Life Plan Community and Health Center located just south of downtown Orlando. We are a church-related, not-for-profit community service organization dedicated and committed to providing services for older adults and persons with special needs by creating and administering excellent residential and health care facilities.

Responsibilities

• Support the dining room service staff.
• Perform a variety of tasks as assigned by the Dining Room Supervisor.
• Provide on-the-job training and mentoring to new servers into the senior dining environment.
• Coach and lead the Servers in order to provide excellent customer service to residents and their guests.
• Schedule specific duties of servers.
• Complete dining service related reports, as assigned by the supervisor.
• Record meals served and supervise the check at the Point of Service station.
• Able to instruct and monitor staff while performing all assigned dining service tasks.
• Control flow of service and ensure guest satisfaction at all times.
• Manage resident's requests for special meals and reservations.

Qualifications

• Education: High School Diploma or Equivalent (Students working towards a High School Diploma are eligible for this position).
• Experience: Full understanding of food service methods in a high volume full service dining environment with a focus on front of the house operations.
• Experience: 12 months experience in a high volume full service dining environment and customer relations.
• Required Certification: Florida ServSafe certification or ability to obtain certification within 90 days of date of hire.

Benefits

• Fun Work Environment
• Competitive Wages
• Health Insurance with Wellness Discount
• Dental Insurance
• Fitness Facility Onsite
• Vacation Pay
• Free Covered Parking (Downtown Orlando)
• Career Advancement
• Discounted Meals, and More!

Pay

Competitive Wages

Schedule

Evening Shift

Benefits

• Fun Work Environment
• Competitive Wages
• Health Insurance with Wellness Discount
• Dental Insurance
• Fitness Facility Onsite
• Vacation Pay
• Free Covered Parking (Downtown Orlando)
• Career Advancement
• Discounted Meals, and More!