Digital Systems & Technology Enablement Analyst

About the role

The Digital Systems & Technology Enablement Analyst is a hands-on, growth-oriented role within the Information Technology team, reporting directly to the Chief Information Officer (CIO). This position plays a key role in helping the bank improve how systems, data, and tools work together—particularly in online banking, internal processes, and emerging automation technologies.

Responsibilities

• Support the integration of the bank’s online banking platform with other internal and third-party systems.

• Work with vendor-provided tools such as APIs and software development kits (SDKs) to help enable data exchange and system connectivity.

• Cook with internal teams and external vendors to document requirements, test integrations, and support ongoing improvements.

• Help maintain clear documentation related to integrations, workflows, and system connections.

• Partner with departments across the bank to identify opportunities where automation or AI-assisted tools could improve efficiency or reduce manual work.

• Assist in evaluating automation and AI tools by researching options, comparing capabilities, and supporting pilot initiatives.

• Help with the rollout of approved tools, including basic configuration, documentation, and user support.

• Learn and apply best practices related to responsible and secure use of automation and AI in a regulated environment.

• Assist with analyzing data from the core banking system and other platforms to support operational and management needs.

• Help create or enhance reports, dashboards, and data extracts.

• Work with IT and business teams to improve data quality, consistency, and accessibility over time.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, or a related field (or equivalent practical experience).

• Ability to write working code in at least one modern language such as Python, JavaScript/TypeScript, C#, or Java.

• Basic experience working with REST APIs (authentication, endpoints, JSON payloads, error handling).

• Experience with the various Microsoft M365 suite of tools including Power Automate, Teams, Power BI, etc.

• 2–4 years of experience in a technology, systems, data, or analytics-related role OR strong internship/project experience demonstrating applicable skills.

• Basic understanding of:

  • Business systems and data flows
  • Technology platforms and vendor-hosted software
  • Data analysis concepts (e.g., queries, reports, spreadsheets, dashboards)

• Strong problem-solving skills and a willingness to learn new technologies.

• Ability to communicate clearly with both technical and non-technical colleagues.

Qualifications

• Self-starter who is comfortable learning on the job.

• Someone who enjoys understanding how systems work and how processes can be improved.

• Strong organizational skills and attention to detail.

• Flexibility to grow with the role as responsibilities evolve.

Skills

• System integration

• Automation

• Data analysis

Benefits

• Medical plans (2 PPO & 1 HMO plan)

• Dental plans (through Principal)

• Vision insurance (through Principal VSP)

• Life/AD&D, Short-term Disability, and Long-term Disability insurance

• Supplemental ancillary products such as supplemental life for employee, spouse and/or children, accident, critical illness, hospital indemnity and pet insurance

Pay

$65,000 - $90,000

Schedule

Monday through Friday, 8:00 am – 5:00 pm (In office)