Digital Support Apprentice

Responsibilities

• Become a super user of QLOAD, taking ownership of quotations, pricing, product management, and order processing
• Act as first point of contact when external or internal stakeholders call in, answer the phones appropriately and log inquiries as tickets
• Support day-to-day operations and ensure accurate management of information across business systems
• Use collaborative tech such as Teams and SharePoint to access information and communicate with external and internal stakeholders
• Use Microsoft Excel for planning, tracking, reporting, and data management and Microsoft Word for documentation, production packs, and general administrative tasks
• Take responsibility for planning flooring beds and creating work packs for the joinery and reinforcement teams
• Provide digital support to onsite factory operations and production requirements
• Ensure compliance procedures and best working practices are followed while developing skills through mentoring, training, and shadowing opportunities

Requirements

Do you have an open mind and keen to learn?
Are you enthusiastic and able to work part of a team?
Are you keen to work for an organisation who supports internal skills?

Qualifications

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Benefits

• 28 days holiday
• On-site parking
• Pension
• Future Prospects: 90% of QA apprentices secure permanent employment after completing, which is 20% higher than the national average

Pay

£16,000 - £22,000 per annum

Schedule

37.5 hours per week, Monday to Friday, 8:30am – 5:00pm