Digital Marketing Strategy Manager (Home Care/ Home Health)
Personal Touch Home Care · North New Hyde Park, NY · 1 mo ago
On-siteMarketingFull-time
About the role
This a full time, in-person position based out of our Corporate office in New Hyde Park, NY.
Why Choose Us
- Employee Recognition Programs
- Comprehensive Health Benefits
- Generous Paid Time Off
- Retailer Benefits
- Opportunities for Professional Growth and Development
- Employee Assistance Program
- Perks Program
Job Summary
We are seeking a strategic and results-driven Digital Marketing Strategy Manager to lead and elevate our digital marketing efforts across multiple states.
Key Responsibilities
Digital Strategy & Leadership
- Lead the development and execution of a multi-state digital marketing strategy focused on lead generation and growth
- Align marketing initiatives with business objectives, including client acquisition and caregiver recruitment
- Establish and track KPIs, ensuring accountability for performance across all digital channels
- Partner with leadership to drive strategic planning and continuous optimization
Collaboration & Team Management
- Manage and mentor one direct report while providing guidance to local marketing contributors across five states
- Act as the central point of coordination for all digital marketing efforts across locations
- Collaborate with branch teams to gather localized content (photos, testimonials, community initiatives)
- Ensure brand consistency while allowing for localized market customization
Social Media & Lead Generation
- Own and elevate social media as a primary driver of lead generation and brand growth
- Develop and execute platform-specific strategies that convert engagement into inquiries and qualified leads
- Oversee content strategy and campaign planning across platforms (Facebook, Instagram, LinkedIn, etc.)
- Lead paid and organic social initiatives, optimizing for cost per lead, conversion rates, and overall ROI
- Ensure all social efforts are aligned with conversion funnels, including landing pages and calls-to-action
Brand Presence & Multi-Market Collaboration
- Ensure a consistent and compelling brand presence across all digital channels and markets
- Collaborate with teams across multiple states to source localized content and market insights
- Balance brand consistency with localized relevance to maximize engagement and performance
- Serve as the central point of coordination for digital marketing initiatives across locations
Content & Campaign Strategy
- Oversee development of high-impact, conversion-focused content across digital platforms
- Lead integrated campaigns supporting both client acquisition and caregiver hiring
- Guide the use of modern tools and AI technologies to scale content creation and efficiency
Analytics & Performance Management
- Monitor, analyze, and report on campaign performance, lead generation metrics, and ROI
- Build and manage dashboards to track full-funnel performance from engagement to conversion
- Continuously optimize strategies based on data insights and market trends
- Provide actionable recommendations to leadership
Skills and Abilities
- Exceptional customer service and professional demeanor
- Excellent communication skills including active listening
- Ability to act with integrity, professionalism and confidentiality
- Proficient with Microsoft Office Suite and other related software
- Solid problem-solving skills
- Excellent interpersonal and conflict resolution skills
- Excellent organizational skills and attention to detail
- Able to prioritize tasks; excellent time management skills
- Able to multitask efficiently and effectively
Qualifications
- A college degree in Marketing, Digital Marketing, Communications, Business Administration, Public Relations, Health Communication or a related field
- 5+ years of digital marketing experience, with a strong mix of strategy and execution
- Proven success using social media to drive lead generation (organic and paid)
- Experience managing multi-location or multi-state marketing initiatives
- Strong understanding of conversion funnels, campaign optimization, and digital analytics
- Experience collaborating cross-functionally and influencing without direct authority
- Prior experience managing or mentoring team members preferred
Preferred Skills
- Expertise in social media platforms (Facebook, Instagram, LinkedIn) with a proven track record of generating qualified leads
- Experience in home care, healthcare, or other regulated service industries
- Familiarity with HIPAA-compliant marketing practices
- Experience with WordPress or similar CMS platforms
- Experience with CRM systems (e.g., Salesforce, HubSpot)
- Knowledge of local SEO and multi-location marketing strategies
- Familiarity with AI tools for marketing (ChatGPT, SEMrush, etc.)
Working Conditions
- Able to read 12 point or larger type
- Must be able to hear adequately with no more than an amplifier on the phone and to speak in a manner understood by most persons
- Able to lift, bend or stoop in order to carry out above duties
Pay
$110,000.00-$125,000.00/hrly
Job Type
Full-time