Jobs · Marketing · New York

Digital Marketing Strategy Manager (Home Care/ Home Health)

Personal Touch Home Care · North New Hyde Park, NY · 1 mo ago
On-siteMarketingFull-time

About the role

This a full time, in-person position based out of our Corporate office in New Hyde Park, NY.

Why Choose Us

  • Employee Recognition Programs
  • Comprehensive Health Benefits
  • Generous Paid Time Off
  • Retailer Benefits
  • Opportunities for Professional Growth and Development
  • Employee Assistance Program
  • Perks Program

Job Summary

We are seeking a strategic and results-driven Digital Marketing Strategy Manager to lead and elevate our digital marketing efforts across multiple states.

Key Responsibilities

Digital Strategy & Leadership

  • Lead the development and execution of a multi-state digital marketing strategy focused on lead generation and growth
  • Align marketing initiatives with business objectives, including client acquisition and caregiver recruitment
  • Establish and track KPIs, ensuring accountability for performance across all digital channels
  • Partner with leadership to drive strategic planning and continuous optimization

Collaboration & Team Management

  • Manage and mentor one direct report while providing guidance to local marketing contributors across five states
  • Act as the central point of coordination for all digital marketing efforts across locations
  • Collaborate with branch teams to gather localized content (photos, testimonials, community initiatives)
  • Ensure brand consistency while allowing for localized market customization

Social Media & Lead Generation

  • Own and elevate social media as a primary driver of lead generation and brand growth
  • Develop and execute platform-specific strategies that convert engagement into inquiries and qualified leads
  • Oversee content strategy and campaign planning across platforms (Facebook, Instagram, LinkedIn, etc.)
  • Lead paid and organic social initiatives, optimizing for cost per lead, conversion rates, and overall ROI
  • Ensure all social efforts are aligned with conversion funnels, including landing pages and calls-to-action

Brand Presence & Multi-Market Collaboration

  • Ensure a consistent and compelling brand presence across all digital channels and markets
  • Collaborate with teams across multiple states to source localized content and market insights
  • Balance brand consistency with localized relevance to maximize engagement and performance
  • Serve as the central point of coordination for digital marketing initiatives across locations

Content & Campaign Strategy

  • Oversee development of high-impact, conversion-focused content across digital platforms
  • Lead integrated campaigns supporting both client acquisition and caregiver hiring
  • Guide the use of modern tools and AI technologies to scale content creation and efficiency

Analytics & Performance Management

  • Monitor, analyze, and report on campaign performance, lead generation metrics, and ROI
  • Build and manage dashboards to track full-funnel performance from engagement to conversion
  • Continuously optimize strategies based on data insights and market trends
  • Provide actionable recommendations to leadership

Skills and Abilities

  • Exceptional customer service and professional demeanor
  • Excellent communication skills including active listening
  • Ability to act with integrity, professionalism and confidentiality
  • Proficient with Microsoft Office Suite and other related software
  • Solid problem-solving skills
  • Excellent interpersonal and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Able to prioritize tasks; excellent time management skills
  • Able to multitask efficiently and effectively

Qualifications

  • A college degree in Marketing, Digital Marketing, Communications, Business Administration, Public Relations, Health Communication or a related field
  • 5+ years of digital marketing experience, with a strong mix of strategy and execution
  • Proven success using social media to drive lead generation (organic and paid)
  • Experience managing multi-location or multi-state marketing initiatives
  • Strong understanding of conversion funnels, campaign optimization, and digital analytics
  • Experience collaborating cross-functionally and influencing without direct authority
  • Prior experience managing or mentoring team members preferred

Preferred Skills

  • Expertise in social media platforms (Facebook, Instagram, LinkedIn) with a proven track record of generating qualified leads
  • Experience in home care, healthcare, or other regulated service industries
  • Familiarity with HIPAA-compliant marketing practices
  • Experience with WordPress or similar CMS platforms
  • Experience with CRM systems (e.g., Salesforce, HubSpot)
  • Knowledge of local SEO and multi-location marketing strategies
  • Familiarity with AI tools for marketing (ChatGPT, SEMrush, etc.)

Working Conditions

  • Able to read 12 point or larger type
  • Must be able to hear adequately with no more than an amplifier on the phone and to speak in a manner understood by most persons
  • Able to lift, bend or stoop in order to carry out above duties

Pay

$110,000.00-$125,000.00/hrly

Job Type

Full-time

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