Marketing Manager

About the role

The Ritual Coffee Marketing Manager is responsible for aligning the company's marketing efforts with its values and driving sales through cohesive branding and marketing campaigns.

Responsibilities

• Contribute to the overall culture and business growth using Ritual’s Culture Guide
• Work with the leadership team to evolve and implement standards for Ritual’s culture, values, quality, and customer service
• Directly supervise a team of 2-4 people and support their growth and development
• Collaborate with the Founder/CEO to develop branding initiatives and marketing strategies aligned with company values and goals
• Utilize website content, packaging, social media, press releases, and newsletters to communicate brand identity and achieve marketing objectives
• Periodically audit packaging, signage, visual merchandising, website, and social media to ensure Ritual’s visual presence represents its evolving identity
• Coordinate special events, projects, signage, and promotional opportunities with the Director of Sales and Business Development and Retail Operations Manager
• Analyze campaign performance, examining interaction metrics and sales
• Work with the Founder/CEO to create a manageable Marketing Budget including photography, merchandise, and special projects
• Keep up to date with emerging marketing and design trends in the coffee industry, ensuring Ritual’s brand presence is fresh and innovative

Qualifications

• Minimum 2 years experience with planning and executing marketing campaigns, preferably for a consumer packaged goods, a food and beverage brand, or e-commerce
• An approachable people-person with a high level of emotional intelligence, patience, compassion, and problem-solving skills
• Excellent oral and written communication skills
• Experience and passion for brand work through an equity and justice lens
• Design experience with Adobe Suite
• Proficiency across core technologies including Microsoft Office and Google Drive
• Strong attention to detail
• Passion for visual merchandising
• Infectious love of coffee a plus
• Experience with social media marketing

Physical Requirements

• Regular and consistent attendance and the ability to sit and work with hands and arms for at least eight (8) hours per day and five (5) days per week
• Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 20 pounds
• Stand and move throughout the office
• Have consistent and reliable onsite attendance at the office
• Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft;
• Ability to perform moderately strenuous physical work and withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more
• Proficient interpersonal relations and communicative skills in English
• Interpret and follow a variety of instructions and procedures furnished in English - written, oral, diagram, or schedule form
• Write routine reports and correspondence
• Meet daily, weekly, monthly, quarterly, yearly and other deadlines consistently
• Work under pressure with changing, ambiguous priorities
• Communicate effectively and promptly to clients, vendors, and employees of the organization
• Understand and respond to staff requests in a loud environment
• High level of manual dexterity to adeptly type and use computer equipment
• Auditory and visual skills – Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Ability to work overtime occasionally at the last minute
• Occasional Travel may be required

Compensation + Benefits

Starting salary range for this role is $85,000 to $100,000. Ritual Coffee offers great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half), and a matching 401k plan.

To Apply

Please upload your resume and a cover letter explaining why you’d be a great Marketing Manager through our hiring portal at https://ritualcoffee.easyapply.co/.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.