Marketing Manager

Pay

Starting salary range: $60,000 per year plus bonus.

About the role

The Marketing Manager supports and oversees creative marketing initiatives for a select group of hotels and outlets (including restaurants, spas, and clubs). This role plays a key part in digital strategy and marketing execution, ensuring alignment with revenue goals and business needs. As a trend expert, the Marketing Manager leverages industry insights and marketing data to craft and implement campaigns that enhance visibility and drive revenue. Additionally, this position provides support to Directors and Home Office marketing initiatives and collaborates closely with on-property teams.

Responsibilities

• Support and oversee creative marketing initiatives for a select group of hotels and outlets (including restaurants, spas, and clubs).
• Play a key part in digital strategy and marketing execution, ensuring alignment with revenue goals and business needs.
• Leverage industry insights and marketing data to craft and implement campaigns that enhance visibility and drive revenue.
• Provide support to Directors and Home Office marketing initiatives.
• Collaborate closely with on-property teams.

Requirements

• Google analytics understanding and ad creation ability.
• Email marketing campaign and CRM experience.
• Social media strategy.
• Brand development support.
• Multi-property hospitality or travel industry experience.

Qualifications

• College degree in marketing, communications, business, or equivalent work experience.
• Strong digital marketing skills, proficiency in MS Excel, MS Word, and MS Office.
• Excellent organizational abilities, ability to prioritize effectively, and strong customer service mindset.
• Traveling to businesses and hotels (with overnight travel), flexible work hours including nights and weekends, especially during months leading up hotel opening; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods.
• Potentially requires extended periods of walking or standing, computer keying, working at a desk, and viewing spreadsheets and other written material.

Skills

• Leadership - ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation).
• Customer Service - deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy.
• People Skills - ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect.
• Communication Skills - ability to effectively listen & communicate professionally, both verbally and in writing.
• Problem-Solving & Analytical Skills - ability to identify the issue, collect and analyze information to understand the problem and effectively resolve.
• Judgment & Discretion - appropriately handle confidential and sensitive information.
• Organizational & Time Management Skills - ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision.
• Aptitude & Adaptability - ability to learn quickly and adapt to changing priorities and business needs.
• Composure - ability to maintain composure and work under pressure, managing stress to meet business demands.
• Attention to Detail - ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks.
• Computer skills/ Technical Aptitude - proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems.
• Training - ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely.

Benefits

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance.
• Quick access to your paycheck: Our earned wage access program has you covered!
• Exclusive hotel travel discounts as a member of our team.

Pay

Starting salary range: $60,000 per year plus bonus.

Schedule

In-office work 3-4 days a week.

Benefits

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance.
• Quick access to your paycheck: Our earned wage access program has you covered!
• Exclusive hotel travel discounts as a member of our team.

Company Information

We are an equal opportunity employer and are committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.