Digital Marketing Specialist (eCommerce)

About the role

More than 37,000 customers have given us five stars for repairing circuit boards instead of selling them an overpriced replacement with the same weaknesses as the original. You'll be the voice of that reputation on social media, in our email campaigns, and on our blog, and you'll run our monthly Facebook and Instagram ads.

Responsibilities

• Social & community: Reply to comments, DMs, and mentions daily in a consistent, helpful brand voice; join relevant forums and groups to help people, not to push products; plan a monthly content calendar, using visuals from our design team.
• Paid social: Build and launch monthly Meta ad campaigns for different products and product categories; review results regularly and report what to keep, change, or stop.
• Content & email: Write 1–2 blog posts per month that support SEO and explain our products; plan, write, and send email campaigns, and track opens, clicks, and conversions; write and refresh product descriptions on BigCommerce, Amazon, and eBay (copy only).
• Reporting: Deliver a short monthly summary of what is working across your channels; track competitor content and ad approaches, and bring back ideas.
• Pitching in: Help with adjacent tasks such as uploading and publishing new products to the website, proofreading marketing copy, shooting simple 30‑second videos on your phone for social channels, and occasionally assisting on larger shoots (lighting, etc.).

Requirements

• 1+ year managing business social media accounts, or a portfolio that demonstrates it.
• At least one Meta (Facebook/Instagram) ad campaign launched, even a small one.
• Ability to read results and say what you’d change and why.
• Clear writing and proofreading skills.
• Ability to handle several kinds of tasks without dropping details.
• Note: Employment requires passing a background check and drug screening.

Preferred (helpful but not required)

• Experience with Klaviyo or similar email tools.
• Adobe Photoshop.
• BigCommerce.
• Basic SEO, basic HTML/CSS.
• Interest in automotive, electronics, or right‑to‑repair.

Benefits

• Health insurance: eligible 1st of the month after hire.
• Voluntary benefits: dental, vision, short‑term and long‑term disability, life insurance.
• Paid time off: 10 days per year.
• Paid holidays: 8 days per year.
• Stable hours: Monday‑Friday, day shift.
• 401(k) with company matching.
• Parental time off and adoption benefits.
• Casual dress code + branded clothing allowance.
• Free fruit, social outings, and a supportive, values‑driven team.

Pay

Starting Pay Range: $23 – $27 / hour (full‑time, hourly)

Schedule

Monday - Friday, 8 AM - 5 PM (on‑site in Greenville, SC 29615)