Digital Inside Sales Account Manager
About the Team
Join a dynamic, customer-focused sales team that’s redefining how SMEs engage with digital solutions. We’re collaborative, data-driven, and committed to delivering exceptional client experiences.
Role Purpose
As a Digital Inside Sales Account Manager, you’ll be the go-to expert for SME clients—driving new business, managing renewals, and ensuring seamless service delivery. Your mission: build trust, solve problems, and grow revenue.
Responsibilities
- Build and maintain strong relationships with SME clients
- Lead digital service delivery and coordinate with internal teams
- Drive contract renewals and upsell opportunities
- Resolve escalations and ensure client satisfaction
- Use data insights to execute targeted sales strategies
Requirements
- Strong communication and negotiation skills
- Passion for technology and customer success
- Ability to handle onboarding and post-sales support
- Skilled in problem-solving and cross-functional collaboration
- Comfortable working in a fast-paced, goal-oriented environment
Benefits
- Competitive pay with bonus structure
- Comprehensive benefits: Medical, dental, vision, wellness plans, and 401K matching
- Generous time off: Paid holidays, discretionary time off (DTO), your birthday, and volunteer day
- Career growth: Learning, development, and tuition reimbursement
- Employee stock purchase plan and other perks
Schedule
Remote-friendly culture with in-person collaboration 3 days/week.
About the Company
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a footprint in over 70 countries and a diverse team of 13,000+ professionals. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here.