Digital Communities Coordinator - ALANI Social
CELSIUS · Boca Raton, FL · 3 wk ago
On-siteAdministrativeFull-time
If you're reading this on your way from 5am spin class to festival fast-pass, you're CELSIUS®— an everyday hustler with the essential energy to aim high, and go the extra mile wherever your goals take you.Joyful by design, sunny by nature, and unapologetically bold. If your bestie has you saved in their phone as "Icon," you're ALANI NU® — confident, colorful, and bringing main-character energy to every moment.SoCal in your soul, attitude in your stride. If gravity doesn't stop you and "impossible" sounds more like "dare you," you're ROCKSTAR®— a born rebel, raising the bar with mind-body energy and zero compromise.---Together, we're Celsius Holdings, Inc.— a global CPG company united by three powerhouse brands and one incredibly talented team.At Celsius, we pride ourselves on empowering our people. Every employee has a stake in our success. We create a collaborative culture built on inclusivity, innovation, and a belief that great ideas can come from anywhere.And we're on our way to building something bigger: a category where energy isn't just consumed, it's lived—where performance meets personality, brand becomes community, and every can crack sparks a statement.This is the future of modern energy. This is Celsius. Ready to take your career to the next level? Join our team and redefine what it means to be energized.Digital Communities Coordinator, Alani SocialLocation: Boca Raton, Florida or Louisville, Kentucky (In Office)Department: Brand MarketingPosition Type: Full TimePosition OverviewReporting to the Digital Communities Associate Manager, the Digital Communities Coordinator will support our Alani Nu Social team.The Social Community Management and Engagement role is responsible for fostering meaningful relationships between the brand and its online community. This position will manage daily engagement across Instagram, Threads, X, and Facebook by responding to messages and comments, monitoring conversations, and escalating important feedback or potential concerns.The role will also support community reporting, campaign tracking, and the identification of audience insights, trends, and content opportunities. The ideal candidate is highly organized, detail-oriented, and passionate about creating thoughtful, timely, and on-brand interactions while collaborating with social, creative, influencer, ambassador, and customer service teams. Requirements Experience: 1-2 years of experience in influencer marketing, social media, or community management (internships count!)Education: Bachelor's degree in Marketing, Communications, Public Relations, or a related field (or equivalent experience)Additional RequirementsExperience with ExcelStrong written and verbal communication skills, with the ability to represent the brand voice professionally and enthusiasticallyFamiliarity with social media platforms (Instagram, TikTok, YouTube, etc.) and current social trendsHighly organized with the ability to manage multiple projects and track many moving pieces at onceComfortable using influencer marketing platforms, social media monitoring tools, or CRM systems (e.g., Tribe Dynamics, Sprout Social)A proactive, collaborative attitude and a passion for digital communities and creator culture Key ResponsibilitiesMonitor and respond to DMs, comments, mentions, and tagged content across social platforms in a timely and on-brand mannerManage Instagram's general, request, and spam inboxes to ensure messages are reviewed, addressed, or escalated appropriatelyApply accurate comment, mention, sentiment, and campaign tags in Sprout Social to support organization and campaign reportingFoster positive brand sentiment through timely, thoughtful, and on-brand interactionsEscalate social community feedback, concerns, and trending topics to appropriate team leadsAssist in developing creative and engaging messaging ideas for social campaigns to align with brand voice and drive community interestAssist in scheduling and brainstorming community-first driven content across social platformsAssist with daily and weekly reporting, platform analytics, and tracking social performance metricsCollaborate cross-functionally with creative, ambassador, and influencer teams to support social initiatives and campaign execution Benefits Comprehensive Medical, Dental & Vision benefits Long- and short-term disability Life insurance 10 Vacation days per year subject to accrual policy 11 Company paid holidays 401(k) with Company match Identity theft and legal services The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Celsius is a total rewards company. This position may be eligible for other compensation, including bonuses and Restricted Stock Units (subject to company plans). Celsius Holdings, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. We believe strongly in fostering a safe, fair and respectful work environment. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please reach out to careers@celsius.com. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.