Jobs · OTHR

Digital Adoption and Engagement Specialist

Imagine Learning · United States · 5 days ago
RemoteRemoteOTHRFull-time

Description

Great Purpose. Great People. Great Opportunities. Imagine Your Impact At Imagine Learning, we empower potential in students, educators, and one another. Together, we are reimagining what is possible in education and helping to transform learning outcomes.

Envision Your Experience

  • Support onboarding and training of end users on digital platforms
  • Create and maintain training materials and user guides
  • Coordinate training sessions and workshops
  • Track and analyze adoption metrics
  • Support communication campaigns to drive engagement
  • Identify adoption challenges and escalate insights
  • Sustain documentation and improve adoption processes

Share Your Expertise

  • Experience, education, and qualifications essential for success in this role include:
  • 2–3 years’ experience in training, support, or change management
  • Experience creating learning materials
  • Understanding of change management (ADKAR preferred)
  • Bachelor’s degree or equivalent experience

Key skills required

  • Communication
  • Organization
  • Stakeholder collaboration
  • Problem-solving
  • Adaptability
  • Attention to detail

Employment Type

Full-time, Permanent

Work Model

Hybrid in the Kadubeesanahalli area of Bengaluru

Compensation

Compensation for this role is competitive and aligned with local market benchmarks in India. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Benefits

  • Health insurance
  • Paid time off
  • Statutory benefits including Provident Fund and gratuity
  • Wellbeing resources
  • Professional development opportunities
  • Flexible working practices

About the Role

At Imagine Learning, we empower potential in students, educators, and one another. Together, we are reimagining what is possible in education and helping to transform learning outcomes.

Responsibilities

  • Support onboarding and training of end users on digital platforms
  • Develop and maintain training materials and user guides
  • Coordinate training sessions and workshops
  • Track and analyse adoption metrics
  • Support communication campaigns to drive engagement
  • Identify adoption challenges and escalate insights
  • Sustain documentation and improve adoption processes

Requirements

  • Experience, education, and qualifications essential for success in this role include:
  • 2–3 years’ experience in training, support, or change management
  • Experience creating learning materials
  • Understanding of change management (ADKAR preferred)
  • Bachelor’s degree or equivalent experience

Qualifications

  • Communication
  • Organization
  • Stakeholder collaboration
  • Problem-solving
  • Adaptability
  • Attention to detail

Skills

  • Communication
  • Organization
  • Stakeholder collaboration
  • Problem-solving
  • Adaptability
  • Attention to detail

Benefits

  • Health insurance
  • Paid time off
  • Statutory benefits including Provident Fund and gratuity
  • Wellbeing resources
  • Professional development opportunities
  • Flexible working practices

Pay

Compensation for this role is competitive and aligned with local market benchmarks in India. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Schedule

Hybrid in the Kadubeesanahalli area of Bengaluru

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