Digital Accessibility & Design Administrator (Reg FT)

About the role

The Digital Accessibility and Design Administrator ensures that all digital products, platforms, and user experiences are inclusive, accessible, and compliant with accessibility standards such as WCAG, ADA, and Section 508. This role bridges design and accessibility, combining expertise in user experience (UX), visual design, and assistive technologies to create digital solutions that are usable by all individuals, including people with disabilities. The specialist collaborates with web developers and content creators to embed accessibility best practices throughout the digital design and development lifecycle, fostering a culture of inclusive design and continuous improvement.

Responsibilities

• Design and produce digital solutions for the CCAC website, portal, mobile app, and other ITS platforms using tools such as Adobe Creative Cloud and Figma.
• Ensure all digital platforms comply with WCAG 2.2 and ADA accessibility standards, conducting both automated and manual testing.
• Provide consultation, guidance, and training to content owners and departments regarding accessibility best practices.
• Maintain and update CCAC’s digital brand standards and accessibility checklists in collaboration with the web operations team.
• Review and remediate PDFs and other digital documents for accessibility using Adobe Acrobat and related tools.
• Test and validate accessibility using assistive technologies such as screen readers and keyboard navigation tools.
• Collaborate with marketing, ITS, and content stakeholders to ensure brand and accessibility consistency across all platforms.
• Identify and resolve accessibility barriers across digital platforms, documenting solutions and maintaining process guidelines.
• Participate in UX/UI reviews to ensure digital designs prioritize inclusive and user-centric experiences.
• Support accessibility reviews of third-party tools and integrations used across the website, portal, and mobile app.
• Communicate proactively with content owners to provide updates on accessibility improvements, design changes, and new digital resources.

Requirements

• Bachelor’s Degree required in information technology, information science, computer science, information design, human-computer interaction, graphic design, information design, or equivalent with a minimum of 4 years of related experience.
• Relevant professional certifications such as CPACC, WAS, CPWA, ADS, Section 508 trusted tester, Adobe Certified Professional, Google UX Design Professional desired but not required.

Competencies

• Blended Skill Set: Technical, soft and design skills including accessibility standards like WCAG, knowledge of assistive technologies, proficiency in HTML, problem-solving, digital design principals, and strong communication skills.

Skills and Abilities

• To Proficiency in Figma, Adobe Acrobat, Photoshop, and Illustrator.
• Strong knowledge of WCAG and ADA compliance standards.
• Experience testing with assistive technologies (e.g., JAWS, NVDA, VoiceOver).
• Familiarity with web technologies, CMS platforms, and responsive design principles.
• Excellent problem-solving, documentation, and collaboration skills.
• Ability to balance design creativity with accessibility and usability standards.
• Strong understanding of user experience principles, particularly for users with disabilities.
• Ability to meet deadlines and manage multiple priorities.

Physical Requirements/Working Conditions

This position will be required to report to any CCAC location to provide the necessary support.