Diesel Field Service Technician II

Responsibilities

• Accurately troubleshoot and diagnose standard problems with customer's equipment.
• Identify and order parts necessary to complete repairs and routine maintenance.
• Perform standard repairs on customer's equipment.
• Replace parts and equipment as necessary.
• Perform routine maintenance on equipment according to established guidelines and schedules.
• Complete all work orders and time sheets in a legible, accurate, and timely manner.
• Provide assistance to more senior level Field Technicians on larger jobs.
• Maintain a clean and safe work environment.
• Perform all work in accordance with established quality standards and safety procedures.

Qualifications

• The trait of being dependable and trustworthy.
• Ability to utilize the available time to organize and complete work within given deadlines.
• Ability to communicate in writing clearly and concisely.
• Ability to communicate effectively with others using the spoken word.
• Ability to take care of the customers’ needs while following company procedures.

Education/Experience

• A High School Diploma or General Education Degree (GED) and two to four years related experience required.

Computer Skills

• Basic computer navigation and utilization skills required.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.

Certificates & Licenses

• A Technical certification in automotive, lift truck, heavy equipment and/or diesel engine repair required.

Other Requirements

• Ability to utilize laptop computers and portable diagnostic tools required.
• Clean driving record and valid Driver’s License required.